BOTH of my Macbook Pros have the flexgate issue and battery recall issue, but my devices dont "qualify" to be fixed?
I have a 2016 and a 2017 Macbook Pro 15". BOTH screens have gone totally out due to flexgate. The 2017 I mainly used with an external monitor so that one went out recently. My 2016 screen died now three years ago. It went from stage lighting, to shorting out when I moved the screen, to dead. To top it off, my 2016 stopped holding a charge and would only work when plugged in. The battery has always been flaming hot. I treated that laptop like a baby. It's pristine and it's been sitting in a closet because it holds no trade-in value. My 2017 screen went out six months ago and now the battery is doing the exact same thing! This laptop hasnt even left my house! So I went to look into the cost of a battery and I learned there is a recall on the 2015-2017 Macbook Pro 15 inch batteries. So I brought both my devices into the Apple store for a battery fix and none of my devices "qualify" for a battery... and obviously, Apple doesn't care about customers with the flexgate issue. I honestly feel so robbed, I could cry. I don't know how I'm supposed to work unless I take out a loan. To fix the screen is like $600/$700 and the battery is $200. Even if my device was in perfect working order, its trade-in value is now $250. I am so upset. What can I do? I have been a devout Apple customer for 25 years and I feel robbed. I don't think I can support Apple anymore. The same thing happens to my iphones. One day they work and the minute I pay them off things go wrong. I treat my machines so well. It's just so wrong. The genius bar said that I should call Apple support because they can't override their system to at least fix my battery but support could. I called support and they said to go to the genius bar!! So I went back to the genius bar and they said to go to Apple authorized Repair, so I went to Apple repair and they said I could pay $1000 to fix the screen and battery per device. What do i do?