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I cannot open my Airtag, can you help? It will not appear on my find my.

My iPhone will not allow AirTag to download.


Posted on Jan 18, 2023 3:52 PM

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Posted on Feb 27, 2023 5:01 PM

If you are having a hard time twisting the AirTag open, I found a trick that worked well for me. After struggling to open it for an hour, I took two pieces of scotch tape and looped them over so they were sticky on both sides. I put one the front and one on the back, which allowed me to grip the covers and rotate counter clockwise until it opened.

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Feb 27, 2023 5:01 PM in response to bobhag

If you are having a hard time twisting the AirTag open, I found a trick that worked well for me. After struggling to open it for an hour, I took two pieces of scotch tape and looped them over so they were sticky on both sides. I put one the front and one on the back, which allowed me to grip the covers and rotate counter clockwise until it opened.

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Mar 20, 2024 12:33 AM in response to ChucklesDad

Pour les francophones :

Prendre deux morceaux de scotch.

Pour chacun d'eux, faire une boucle avec l'adhésif tourné vers l'extérieur

Coller chaque boucle sur un des cotés de l'AirTag.

Agripper chaque boucle et faire tourner dans les sens inverse des aiguilles d'une montre.

Hop, c'est ouvert !

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Jan 20, 2023 2:33 PM in response to bobhag

Hi bobhag,


Thanks for contacting Apple Support Communities!


We understand that you don't see your AirTag in Find My on your iPhone.


It sounds like you may need to reset your AirTag then set it up again. This article explains how to reset your AirTag by removing the battery: How to reset your AirTag - Apple Support

"An AirTag can be associated with one Apple ID. If you want to use an AirTag that someone else has used, they need to remove the AirTag from their Apple ID first. If the previous user removed the AirTag from their Apple ID but they were out of Bluetooth range of the AirTag, then you need to reset it before you can use it with your devices.

Here's how to reset your AirTag:

  1. Press down on the polished stainless steel battery cover of your AirTag and rotate counterclockwise until the cover stops rotating.
  2. Remove the cover and the battery.*
  3. Replace the battery.
  4. Press down on the battery until you hear a sound. This sound means that the battery is connected. 
  5. When the sound finishes, repeat the process four more times, removing and replacing the battery, then pressing down on the battery until you hear a sound. You should hear a sound each time you press on the battery, for a total of five sounds. The fifth sound is different from the previous four. This indicates that the AirTag is now ready to pair.
  6. Replace the cover by aligning the three tabs on the cover with the three slots on your AirTag.
  7. Press down on the cover.
  8. Rotate the cover clockwise until it stops rotating."


Take care!


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Jan 15, 2024 8:34 AM in response to bobhag

I did the same thing ChucklesDad suggested. Only thing I did different was wrap my index finger with scotch tape sticky side out so the tap didn't slip when pressing down and turning counter clock wise. Also Duracell and Energizer CR2032 batteries are a bit too thick. Panasonic CR2032 batteries fit perfectly.

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I cannot open my Airtag, can you help? It will not appear on my find my.

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