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Apple ID problems

i have recently gotten a iPhone xr from my aunt who passed away. i cannot get into the phone while i turn on the phone it asked for her apple ID and password as part of the activation lock. I have tried setting it up with my old iphone and transferring the information, but as you could guess it still did not go through. should i just throw the iphone away or is there something i can do to open it?


iPhone XR

Posted on Jan 18, 2023 4:13 PM

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Question marked as Best reply

Posted on Jan 18, 2023 4:22 PM

myphoneneedsfixed Said:

"Apple ID problems: i have recently gotten a iPhone xr from my aunt who passed away. [...]should i just throw the iphone away or is there something i can do to open it?"

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Getting Deceased Person's Info:

If one passes away, then contact the site, informing them of this issue. Here is where you would go for AppleHow to Request Access to a Deceased Family Member's Apple Account - Apple Support

1 reply
Question marked as Best reply

Jan 18, 2023 4:22 PM in response to myphoneneedsfixed

myphoneneedsfixed Said:

"Apple ID problems: i have recently gotten a iPhone xr from my aunt who passed away. [...]should i just throw the iphone away or is there something i can do to open it?"

-------


Getting Deceased Person's Info:

If one passes away, then contact the site, informing them of this issue. Here is where you would go for AppleHow to Request Access to a Deceased Family Member's Apple Account - Apple Support

Apple ID problems

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