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Freeform files not syncing between iPhone and Mac
Ok..let's get the usual stuff out of the way:
So...simply put, the documents are not syncing between my devices. Thoughts?
Mac Pro, macOS 13.1
Hello Filet-o-Fish,
Thanks for posting in the Apple Support Communities.
It sounds like Freeform isn't syncing completely between an iPhone and your Mac Pro, right?
If we have that correct, you've taken some great steps to isolate this already, and we appreciate these details. Let's see if this may be occurring due to Low Power Mode being enabled on your iPhone. If this is enabled, syncing services may be disabled until the battery is charged or Low Power Mode is disabled.
For assistance with disabling Low Power Mode to test this, check out the following resource. We'll include details from the resource below to help out: Use Low Power Mode to save battery life on your iPhone or iPad - Apple Support
To turn Low Power Mode on or off, go to Settings > Battery. You can also turn Low Power Mode on and off from Control Center. Go to Settings > Control Center > Customize Controls, then select Low Power Mode to add it to Control Center.
When Low Power Mode is on, your iPhone or iPad will last longer before you need to charge it, but some features might take longer to update or complete. Also, some tasks might not work until you turn off Low Power Mode, or until you charge your iPhone or iPad to 80% or higher.
If that doesn't appear to be related to what's occurring, contact Apple Support directly to check into this with you in more detail.
Have a great day!
Hello Filet-o-Fish,
Since both devices are up to date, and that behavior persists, you'll want to reach out to Apple Support: Contact - Official Apple Support They'll be in the best position to look into this further.
Take care.
I ended up turning off and on the Freeform iCloud settings, restarting the computer and the iPhone...but still it did not sync.
It wasn't until I made more modifications to the documents that they FINALLY synced up. I had tried this before so I'm not sure what other things happened in-between to help make it happen.
Hi Filet-o-Fish,
We're pleased to see the sync is working for you again. If it should happen to stop syncing again, you should contact Apple Support as soon as you can to let them know. You'll want to see if they can look into the issue further.
All the best!
It's not low power mode.
Freeform not syncing between devices
