Screen time app limits keep disappearing on my kids’ devices

We have family sharin setup and I turn on Screen time for my kids’ devices. I set App Limits and Downtime and after a while everything resets. No limit is set anymore and Downtime is also turned off. It usually involves asking for “one more minute” but sometimes not even that. It is extremely annoying. I have tried singning in and out of the icloud account, restoring the phone, turning off Screentime off and back on. Nothing helps. The devices are iPhone 7 and iPhone SE 2020 and both are affected.

iPhone 7

Posted on Jan 20, 2023 9:24 AM

Reply
37 replies

Jun 22, 2023 9:24 PM in response to matijafromljubljana

@matijafromljubljana

It is still the same. The screen time settings just switches off by itself and all the settings are gone and reset back to their reset values. This is so frustrating when we are trying to educate the kids and spending money to buy Apple devices allowing them to exercise restraint but at the same time guide them along using screen time restrictions.


APPLE PLEASE FIX THIS ASAP.








Jun 27, 2023 6:29 AM in response to brandan815

I wish this was that easy. I have had numerous heated conversations with my kids and they said they hadn't tempered with the settings of which I accused them of lying. After several incidents, I decided to confiscate their phone for a few days and locked them away and unfortunately, the same thing happened and all the screen time settings turned off by itself.

Oct 5, 2023 5:02 AM in response to matijafromljubljana

This has caused so much trouble in my family, my kids spend way too much time on their phones because the screen time turns off without me knowing. I’ve also accused them of lying about how it’s turned off so it’s really annoying to see that this is an Apple problem. I hope Apple makes an effort to resolve this quickly because it is causing people a lot of problems.

Nov 10, 2023 2:34 AM in response to matijafromljubljana

I’m still having screen time issues. Selected options doesn’t stay, keeps resetting.

I need to set up screen time 3-4 times a day. Block at downtime keeps getting toggled off!!! This is maddening and unacceptable. This has been going on for the last 6 months!

This needs to be fixed!!! Very disruptive and NOT safe for the kids!!

what the **** Apple!!??!?!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Screen time app limits keep disappearing on my kids’ devices

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.