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Screen time app limits keep disappearing on my kids’ devices

We have family sharin setup and I turn on Screen time for my kids’ devices. I set App Limits and Downtime and after a while everything resets. No limit is set anymore and Downtime is also turned off. It usually involves asking for “one more minute” but sometimes not even that. It is extremely annoying. I have tried singning in and out of the icloud account, restoring the phone, turning off Screentime off and back on. Nothing helps. The devices are iPhone 7 and iPhone SE 2020 and both are affected.

iPhone 7

Posted on Jan 20, 2023 9:24 AM

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Question marked as Top-ranking reply

Posted on Nov 10, 2023 2:34 AM

I’m still having screen time issues. Selected options doesn’t stay, keeps resetting.

I need to set up screen time 3-4 times a day. Block at downtime keeps getting toggled off!!! This is maddening and unacceptable. This has been going on for the last 6 months!

This needs to be fixed!!! Very disruptive and NOT safe for the kids!!

what the **** Apple!!??!?!

37 replies

Jun 22, 2023 9:24 PM in response to matijafromljubljana

@matijafromljubljana

It is still the same. The screen time settings just switches off by itself and all the settings are gone and reset back to their reset values. This is so frustrating when we are trying to educate the kids and spending money to buy Apple devices allowing them to exercise restraint but at the same time guide them along using screen time restrictions.


APPLE PLEASE FIX THIS ASAP.








Oct 5, 2023 5:02 AM in response to matijafromljubljana

This has caused so much trouble in my family, my kids spend way too much time on their phones because the screen time turns off without me knowing. I’ve also accused them of lying about how it’s turned off so it’s really annoying to see that this is an Apple problem. I hope Apple makes an effort to resolve this quickly because it is causing people a lot of problems.

Jan 28, 2024 2:15 PM in response to matijafromljubljana

I went through a long process with Apple support, it's been mainly not working intermittently for over a year. Been though several support sessions escalated to senior support engineers. The last step we removed all limits and added one limit for 1 minute then left it for 24 hours. I'm assuming it's some kind of reset process. Worked for me a couple of months ago and the problem hasn't happened again.

Feb 5, 2024 11:44 PM in response to JSchlade2

I went through a long process with Apple support, it's been mainly not working intermittently for over a year. Been though several support sessions escalated to senior support engineers. The last step we removed all limits and added one limit for 1 minute then left it for 24 hours. I'm assuming it's some kind of reset process. Worked for me a couple of months ago and the problem hasn't happened again.

Screen time app limits keep disappearing on my kids’ devices

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