Order does not match the Apple ID

Finally got a answer from Apple.  The Apple Store iOS app will not show complete order details. They eliminated this functionality.   Order details are obtained from Apple.com website.  They also cleared up the message which now states when clicking on the arrow on an order. The message states “You order cannot be viewed on the Apple Store app.  Please view your order details on apple.com “  The message used to say “Your order does not match the Apple ID that is currently signed in.  Please view your order details at apple.com

Apple.com website shows all details and also invoices.

Finally got a answer from Apple.  The Apple Store iOS app will not show order details. They eliminated this functionality.   Order details are obtained from Apple.com website.  They also cleared up the message which now states when clicking on the arrow on an order. The message states “You order cannot be viewed on the Apple Store app.  Please view your order details on apple.com.   The message used to say “Your order does not match the Apple ID that is currently signed in.  Please view your order details at apple.com

Apple.com website shows all details and also invoices.

Finally got a answer from Apple.  The Apple Store iOS app will not show order details. They eliminated this functionality.   Order details are obtained from Apple.com website.  They also cleared up the message which now states when clicking on the arrow on an order. The message states “You order cannot be viewed on the Apple Store app.  Please view your order details on apple.com.   The message used to say “Your order does not match the Apple ID that is currently signed in.  Please view your order details at apple.com

Apple.com website shows all details and also invoices.

Finally got a answer from Apple.  The Apple Store iOS app will not show order details. They eliminated this functionality.   Order details are obtained from Apple.com website.  They also cleared up the message which now states when clicking on the arrow on an order. The message states “You order cannot be viewed on the Apple Store app.  Please view your order details on apple.com.   The message used to say “Your order does not match the Apple ID that is currently signed in.  Please view your order details at apple.com

Apple.com website shows all details and also invoices.

Thank you for the info, however Apple Support doesn’t have the answer. When I go to the Apple web page thru Safari I can can view my orders and order details. When I try to view the details of an order on the Apple Store App in IOS on my devices it states “Your order does not match the Apple ID that is currently signed in. Please view you order details on apple.com. I only have one Apple ID and I am signed in with on all my iOS devices. Not sure if this started whin I upgraded to iOS 16.2 on all my Apple devices.

Thank you for the info, however Apple Support doesn’t have the answer. When I go to the Apple web page thru Safari I can can view my orders and order details. When I try to view the details of an order on the Apple Store App in IOS on my devices it states “Your order does not match the Apple ID that is currently signed in. Please view you order details on apple.com. I only have one Apple ID and I am signed in with on all my iOS devices. Not sure if this started whin I upgraded to iOS 16.2 on all my Apple devices.

Hello,

I contacted Apple Support and yet to hear back from them on a resolution. Strangely If I order through the Apple iOS Apple Store App on my IOS devices it will show order details in the App on that order. Anything ordered through Apple.com webpage gets the same message that I referenced above in the Apple iOS Apple Store App. I will post if Apple Support gets back to me