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iPhone 14 won’t connect to internet via WiFi

My phone constantly stops connecting to the internet. There is no pattern and this happens multiple times per hour. Other devices (computer, TV) are connected just fine, while none of the apps on my phone can reach the internet. WiFi connection is solid and the settings give no indication of a problem. Restarting the phone does nothing.

Posted on Jan 21, 2023 1:34 PM

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Posted on Jan 29, 2023 10:56 PM

Useless answer. Did you read what the problem is? A LOT of people is signaling the same problem, me included: a very expensive iPhone 14 Pro cannot see the wifi whereas ALL other devices, included old iPhones, can see it. As usual the answer is: the problem is wifi, not iPhone. Sorry, but I really expect better support from Apple!

173 replies

May 13, 2023 2:34 PM in response to PJSBend

Had this exact issue for the last few weeks. It has been driving me insane. It will not load anything on WIFI what so ever, no matter the networks, what i restarted and what i reset. Found a wifi setting using the i next to all my networks and found that private wifi address has been enable. I disabled this feature and my wifi has worked perfectly ever since.

If i turn it back on, my wifi will not connect or work.

Feb 25, 2023 12:32 PM in response to pemurray

pemurray wrote:

I am having this same problem. Recently purchased iPhone Pro 14. Sometimes it connects just fine, but (usually in the mornings after many hours being dormant) it will not connect to WiFi. Other devices on the same network will connect. My wife's iPhone 13 will also connect, so there is nothing wrong with the WiFi. If I turn off my phone and turn it on again, it connects. Very annoying.

I sometimes have that problem in the morning. Mine is location; my nightstand is at the extreme limit if the range of the router. If I just move a little close to the router it connects just fine.

Mar 14, 2023 4:25 PM in response to Lawrence Finch

This is also true in my case. I should have been more specific. WiFi connects, but not to internet. Other devices on my network connect to internet just fine. I turn off my phone and turn it back on and it connects to WiFi and internet. I have tried turning WiFi off, but this does not help. The only thing that resolves the issue is turning my phone off and then back on again. This most commonly happens in the morning when my phone has been asleep all night, but it has also happened after other long periods when I have not been using my phone.


Mar 16, 2023 6:58 PM in response to PJSBend

Don’t worry, it is not the fault of your new iPhone, it’s new software, nor it’s virtual Sim. Apple doesn’t want to hear that your previous iPhone had no problem, nor does it care that Kempner Trevor Root Cause Analysis would ask: When a system that has worked perfectly for an extended period in the past, suddenly begins to fail, ask “ What changed?” The answer is simple- the new iPhone. Apple doesn’t care, even though I have taken “same time frame”screenshots and photos showing proof that everything else operates perfectly, whereas the iPhone 14 Pro Max says “ No internet connection.” In my case, I have a work around. Turn off Wi-Fi on my iPhone, turn it immediately back on, everything works instantly - for a random amount of time. Annoying? Enough to want to throw the **** iPhone out the window, but I can’t afford to do that.

Mar 24, 2023 6:26 AM in response to PJSBend

I have the exact same issue.


I’m hesitant to post this since people will just blame the router (once again) when it is definitely 100% the phone.


I have a temporary fix of disabling ipv6 on by network. Initially I can’t do this on every network, not is it sustainable given the push for ipv6…so it’s temporary.

iPhone 14 won’t connect to internet via WiFi

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