iPhone 14 won’t connect to internet via WiFi

The known issue is nonsense. Here is the long answer:

VPN frequently creates more problems than it solves. But one important fact is that when you install VPN it configures itself to the specific hardware, iOS version and network that the phone uses. If any of those change, INCLUDING updating iOS to a new version, it can break the VPN. So any time you change any of these you may need to delete the VPN app and profile, restart your phone then add them back (if you still want to use VPN) so it can configure itself to the new environment.

Here's Apple's advice on VPN→

Check VPN (Virtual Private Network) and third-party software to help resolve network connectivity issues - Apple Support

And something to think about→Don't use VPN - GITHUB

There are two legitimate purposes for using VPN:

• To allow access to a private network such as a school or business when you are not on site. 
• To allow access outside of a country with a repressive government that has restricted Internet access. (This has suddenly become more important)

Any other use is risky, and can lead to problems like the one discussed in this thread. VPN disguises your location by making you appear to be somewhere else in the world. But you usually can’t control that “somewhere else”, and if it is in a location that an app isn’t approved for the app won’t work. Plus the fact that the provider of the VPN knows everything about you and your location, as well as what sites you access through the VPN. So you are totally dependent on the VPN provider’s honesty. As a start, if the VPN is free, DON’T USE IT. The provider has to make money somehow, and if you aren’t paying them then they are selling your private data to make money. But even those that charge can’t necessarily be trusted. For example, a few years ago Avast was caught selling user browsing data. They claim they have stopped doing so. 

You don’t really need VPN when using public Wi-Fi, because all communications between your device and the servers it accesses are end-to-end encrypted.

If you want VPN for privacy about the sites you visit, that’s not a good choice as discussed; instead you should download and use the TOR browser.

The other use for VPN is to “pirate” content that is not available in your area. I leave this question to your personal ethics.

With iOS 15.2 and later for iOS/iPadOS and MacOS Monterey 12.2 and later Apple now has iCloud+ Private Relay, which is not VPN, but provides a safer browsing environment than VPN, and it doesn't spy on you→About iCloud Private Relay - Apple Support

I have the exact same issue.

I’m hesitant to post this since people will just blame the router (once again) when it is definitely 100% the phone.

I have a temporary fix of disabling ipv6 on by network. Initially I can’t do this on every network, not is it sustainable given the push for ipv6…so it’s temporary.

So my phone stop connecting to wifi at work, after I deleting the VPN on my phone, I tried reconnecting again and it work. The VPN doesn't matter if its on or off, it interfere with the wifi. Hope this helps

GregB505 wrote:

NCW: Apple is folding its corporate arms and stonewalling-- laying the blame on the iPhone 14Pro Max owners’ Wi-Fi. Interestingly enough, in my case at least, they are blaming it on the same Wi-Fi system that worked seamlessly with other, earlier iPhones and currently works seamlessly with other devices (TVs and Android phones and Apple iPads.) But, when you are a really big corporation, you can stonewall with impunity.

I have a simple question. Does your phone work with other Wi-Fi networks, and just not your home network? If so it should be intuitively obvious that the problem is with your network.

If the problem exists with all networks then the problem is the phone. Which is it in your case?

There are actually many reasons that a device doesn’t work with one specific network, and all of them are problems with the network rather that the phone; either security settings in the network, failure of the DHCP server in the router, interference, and several others. And the only way to fix it is to troubleshoot the router.

Top of the list:

• Restart the router by removing all power from it for 15-30 seconds (this reboots the DHCP server daemon)
• Check the MAC filtering settings that can block a specific device if it is not registered with the router’s “allowed” list.

Hi

I have had the very same issue connecting to the Wi-Fi, right now. I contacted Apple Support and checked all the forums but could not get the issue resolved.

Today and then thought back on what I have done differently

I had started to download several apps to update them.

A lot of them were stuck in progress.

As ensure that nothing was being downloaded and connected to Wi-Fi.

No problem at all there after.

good luck

VPN frequently creates more problems than it solves. But one important fact is that when you install VPN it configures itself to the specific hardware, iOS version and network that the phone uses. If any of those change it can break the VPN. So any time you change any of these you may need to delete the VPN app and profile, restart your phone then add them back (if you still want to use VPN) so it can configure itself to the new environment.

But do you really need VPN? For one thing, is slows down your data communications substantially, typically to about 25% of your available bandwidth.

Here's Apple's advice on VPN→

Check VPN (Virtual Private Network) and third-party software to help resolve network connectivity issues - Apple Support

Something to think about→Don't use VPN - GITHUB

There are two legitimate purposes for using VPN:

• To allow access to a private network such as a school or business when you are not on site. 
• To allow access outside of a country with a repressive government that has restricted Internet access. (This has suddenly become more important)

Any other use is risky, and can lead to problems like the one discussed in this thread. VPN disguises your location by making you appear to be somewhere else in the world. But you usually can’t control that “somewhere else”, and if it is in a location that an app isn’t approved for the app won’t work. Plus the fact that the provider of the VPN knows everything about you and your location, as well as what sites you access through the VPN. So you are totally dependent on the VPN provider’s honesty. As a start, if the VPN is free, DON’T USE IT. The provider has to make money somehow, and if you aren’t paying them then they are selling your private data to make money. But even those that charge can’t necessarily be trusted. For example, a few years ago Avast was caught selling user browsing data. They claim they have stopped doing so. 

You don’t really need VPN when using public Wi-Fi, because all communications between your device and the servers it accesses are end-to-end encrypted.

If you want VPN for privacy about the sites you visit, that’s not a good choice as discussed; instead you should download and use the TOR browser.

The other use for VPN is to “steal” content that is not available in your area. I leave this question to your personal ethics.

With iOS 15.2 and later for iOS/iPadOS and MacOS Monterey 12.2 and later Apple now has iCloud+ Private Relay, which is not VPN, but provides a safer browsing environment than VPN, and it doesn't spy on you→About iCloud Private Relay - Apple Support

Extra details. Same symptoms, as of 2023-07-01, on an iPhone 14 with iOS 16.5.x -- working just fine, then at what feels like random, all apps and services start reporting it can't connect to the Internet. ( Browsers won't browse, Apple's Mail says the accounts need attention, phone can't check to see if it needs an update, iMessages don't deliver, purchase notifications don't appear, etc. )

Apple's forums seem to blame the Internet, ISP, router, or WAP, everything but the phone {which I doubt it is the hardware since most of the time it works} or the iOS release {which I suspect is the issue}.

However during times of WiFi failure, all other devices, including older iPhones, iPads, and computers work just fine. The very infrastructure being blamed is working for all other Apple (and non-Apple) devices; the problem is localized to the phone (or more specifically later phones running the latest iOS, as a iPhone XS Max running the same iOS version works just fine).

Taking the "Microsoft" solution of turning off the device and back on does correct the problem (temporarily until it happens again), except this is Apple, and their community knows that should not be necessary with their hardware (and I suspect they believe Apple knows about the issue and is dodging admitting something is wrong for the time being, based on passed patterns).

WHAT DOESN'T WORK: Turning the WiFi off and back on, changing to any other WiFi network, or going into Air Plane mode and back out does not correct the problem.

All the while, the phone does show a successful WiFi connection icon with the Wireless Access Point; the settings screen also confirms this (though the 'No Internet' text in red sometimes is present and sometimes not -- either way, Apps can't reach the Internet). You can switch and authenticate to other WiFi networks, too, but all report No Internet when connected.

EXTRA INFO: Using UniFi, it's possible to see what the Wireless Access Point sees. And while the Phone connects to the Access point (even though it's not servicing the Internet), the Wireless Access Point does see the phone (as you'd expect). The phone successfully gets an IP address via DHCP; using several test networks with static IP addresses, the correct IP is assigned after the WiFi Connection happens ...but the phone's applications and setting screen report there's No Internet Connection over that link.

The Wireless Access Point is servicing other devices as well, so the WAP has Internet connectivity, despite where Apple would like to point the finger.

Additionally, I've put a Firewalla box in between as a monitor, as well as a pfSense firewall downstream of that. They each see the iPhone's DHCP connection request and claim that small, rare bursts, very far apart (many minutes later), of intermediate trickles of traffic (in the very low kilobytes) are making it onto the network from the iPhone and are being delivered back to the phone. I suspect we're the DHCP negotiations, and then nothing from the phone.

And just since someone's going to ask, no VPN is in use.

EMPIRICAL EVIDENCE: We notice the problem seems to happen the most when the phone shifts into using 5G and then returning to WiFi.

e.g., go to lunch, come back, phone acts as if the Internet is no longer there -- power cycle required.

Devices that only handle 4G have no problems handing off between WiFi and 4G as familiar WiFi networks reappear.

COMMUNITY QUESTION: Does anyone else notice anything about the events around when 'No Internet Connection' problems surface, such as our 5G woes?

I’m not too technical, but I can set things up for Bluetooth and Wi-Fi… I do alright. So my kids and I all have iPhone 14’s. One of my kids stopped being able to access the internet via wifi. We did the network reset and the cold reboot and a couple other things, w/no luck. It sounds like all of the other things you guys have mentioned… all the other devices are accessing the internet from the wifi and no problems except for the one phone… so I called apple support. More trouble shooting… and finally got an appoint for the Apple Store. Everything was backed up and updated… but it was not a software issue. It was not a hardware issue (like the Wi-Fi adapter going bad) but the FIRMWARE… the genius pulled out his cord and plugged the phone into his iPad and removed/replaced the firmware… I am finally able to use the Wi-Fi for streaming my little pony on Netflix for her in my house. Hope this helps some of you guys. Good luck!!

I am about to do the same as well. I have a mac studio top spec and I foolishly purchased an Iphone 14 pro to ease file transfers as I have been a long time android user. The iphone 14 has lingering Access point issues (which have been verified as a fault by apple) i.e the phone hangs on to an AP rather than migrating to a more powerful or stronger signal etc. But other than that the phone was fine. Then exactly as warranty subsides I find it identifies the problems reported in this long thread. I have 4 Vlans through 3 layer 3 switches in a very secure home network. EVERYTHING else works, connects fine.

The rather opinionated fool who identifies that VPN's are more trouble than they are worth is a defeatist oath.

I have adjusted radios on the AP's I have given it a tagged fixed AP and nothing. Whats worse is as I hooked it up through the firewire it migrated the problem to the studio. Easy fix on that as thankfully I have the option of 10G switching through a hard wired ethernet.

OK so troubleshooting.

Cache wasn't an issue, I use Brave over Safari but clearing cache did nothing. My settings clear cache upon exit anyway.

I use a wifiman reporting app to check radio strengths and apart from some minor conflicts all was sweet with no drop out areas throughout my property. I uninstalled VPN and restarted nakedly without - Nothing, I reinstalled VPN and same. I configured the DNS servers from my wireguard to defaults and nothing. I have reset all network configs and nothing.

This is one of the worst experiences I have had to muddle through and to come to a forum to see the belittling and useless assistance offered was a deal sealer. will sell this factory reset Iphone and get a graphene Pixel.

What about Reset Network Settings on your iPhone?

pemurray wrote:

I am having this same problem. Recently purchased iPhone Pro 14. Sometimes it connects just fine, but (usually in the mornings after many hours being dormant) it will not connect to WiFi. Other devices on the same network will connect. My wife's iPhone 13 will also connect, so there is nothing wrong with the WiFi. If I turn off my phone and turn it on again, it connects. Very annoying.

I sometimes have that problem in the morning. Mine is location; my nightstand is at the extreme limit if the range of the router. If I just move a little close to the router it connects just fine.

PJSBend wrote:

What about a $1,200 phone that doesn’t require this? The only thing that occasionally works is shutting down and restarting. Doing that every single time I want to connect to the internet or use an app is ABSURD.

If the problem is not that you are too far from the router your phone is BROKEN. Contact Apple support to arrange for a repair.

Click on the blue “i” icon next to the WiFi bars on the WiFi network that you’re trying to connect to, scroll down to “Private Wi-Fi Address,” uncheck it, and you’ll be able to connect to the network with no further inconvenience.

Thank you, and share if it helps!

Are you really trying to imply that every single 3rd party VPN app is defective, and it's definitely not an Apple problem?

I'd welcome you to educate everyone here on how "MOST VPN apps are flakey at the best". Very curious what your thoughts are on the OpenVPN, ExpressVPN and Google One clients...can't wait for this one.

When I last spoke to support, they instructed me to not only remove all VPNs, even those I manually setup configuration for (without any 3rd party app) and stated it was a known issue and apple is still working on it.

Whenever I have that problem, it is always a problem with my modem not giving me an internet connection. The router is doing its job generating a usable wifi signal that all devices in my home can use. The router is not getting any internet connection from the modem. Some modems have a built-in router, but the function is the same: Internet Provider <-->Modem <-->Router <-->your devices

Rebooting the modem should work if your ISP is providing a signal. If rebooting modem does not work, call your ISP(Verizon, Comcast,T-Mobile,....)