Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź“° Newsroom Update

Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iphone X will not connect to wifi

Suddenly my iPhone 1 will not connect to the internet. I have unplugged the wifi router and the internet device. Still not connecting. What do I do next?

iPhone XR, iOS 16

Posted on May 20, 2023 5:06 PM

Reply
Question marked as Top-ranking reply

Posted on May 20, 2023 5:23 PM

Hello Wallace_River!


If all the steps in the Related Article above your name didn’t help you, then you need to:


Get more help:


  • If you're connected to a Wi-Fi network but you can’t get online, try to use your Wi-Fi network on other devices. If you can't get online using your other devices, there might be a service outage. Call your cable company or internet provider for help.
  • Try connecting to a Wi-Fi network in a different location. If your device can connect, you need to get help with your Wi-Fi network. If your device can't connect to any Wi-Fi networks, contact Apple.
  • Update your Wi-Fi router with the latest firmware and make sure that the router supports your Apple product. For more information, contact the router's manufacturer.


I hope this is helpful. Good Luck!

2 replies
Question marked as Top-ranking reply

May 20, 2023 5:23 PM in response to Wallace_River

Hello Wallace_River!


If all the steps in the Related Article above your name didn’t help you, then you need to:


Get more help:


  • If you're connected to a Wi-Fi network but you can’t get online, try to use your Wi-Fi network on other devices. If you can't get online using your other devices, there might be a service outage. Call your cable company or internet provider for help.
  • Try connecting to a Wi-Fi network in a different location. If your device can connect, you need to get help with your Wi-Fi network. If your device can't connect to any Wi-Fi networks, contact Apple.
  • Update your Wi-Fi router with the latest firmware and make sure that the router supports your Apple product. For more information, contact the router's manufacturer.


I hope this is helpful. Good Luck!

iphone X will not connect to wifi

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.