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iphone X will not connect to wifi

Suddenly my iPhone 1 will not connect to the internet. I have unplugged the wifi router and the internet device. Still not connecting. What do I do next?

iPhone XR, iOS 16

Posted on May 20, 2023 5:06 PM

Reply
Question marked as Top-ranking reply

Posted on May 20, 2023 5:23 PM

Hello Wallace_River!


If all the steps in the Related Article above your name didn’t help you, then you need to:


Get more help:


  • If you're connected to a Wi-Fi network but you can’t get online, try to use your Wi-Fi network on other devices. If you can't get online using your other devices, there might be a service outage. Call your cable company or internet provider for help.
  • Try connecting to a Wi-Fi network in a different location. If your device can connect, you need to get help with your Wi-Fi network. If your device can't connect to any Wi-Fi networks, contact Apple.
  • Update your Wi-Fi router with the latest firmware and make sure that the router supports your Apple product. For more information, contact the router's manufacturer.


I hope this is helpful. Good Luck!

2 replies
Question marked as Top-ranking reply

May 20, 2023 5:23 PM in response to Wallace_River

Hello Wallace_River!


If all the steps in the Related Article above your name didn’t help you, then you need to:


Get more help:


  • If you're connected to a Wi-Fi network but you can’t get online, try to use your Wi-Fi network on other devices. If you can't get online using your other devices, there might be a service outage. Call your cable company or internet provider for help.
  • Try connecting to a Wi-Fi network in a different location. If your device can connect, you need to get help with your Wi-Fi network. If your device can't connect to any Wi-Fi networks, contact Apple.
  • Update your Wi-Fi router with the latest firmware and make sure that the router supports your Apple product. For more information, contact the router's manufacturer.


I hope this is helpful. Good Luck!

iphone X will not connect to wifi

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