I received a email saying my phone was lost and that find my iPhone was deleted and I Had very valuable photos I had took today that I need back . I’m so so upset and heart broken . I don’t know what happened or what’s going on but I have my iPhone in my hand and I just want those photos back from today
iPhone 11 Pro Max, iOS 15
Has anything actually disappeared from your account? My immediate thought when you said you received an email is this may be phishing.
Scams (e-mail, text messages, and phone calls) are getting very good at closely imitating true Apple communications. Always be cautious. Here are some guidelines:
Identifying legitimate emails from the App Store and iTunes Store - Identify legitimate emails from the App Store or iTunes Store - Apple Support
Recognize and avoid phishing messages, phony support calls, and other scams - Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support
Apple 'How to identify, avoid, and report phishing' video--> https://youtu.be/SR3Z3fXXjfw
If it looks like things have been changed on your account, it is difficult to do this by chance. The consideration may then be your Apple ID has been compromised. --> If you think your Apple ID has been compromised - Apple Support
For iOS 15 or earlier, if you want to see if anyone else has access to your device or accounts, click here --> See who has access to your iPhone or iPad - Apple Support
For iOS 16 or later see how Safety Check on iPhone works to keep you safe. How Safety Check on iPhone works to keep you safe - Apple Support
Related materials:
Personal Safety User Guide
Personal Safety User Guide - Apple Support
> open the Table of Contents
A document with general information about security and your Apple ID --> Security and your Apple ID - Apple Support
Contact Apple for help with Apple ID account security by clicking on this link --> Contact Apple for help with Apple ID account security - Apple Support "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues."
Has anything actually disappeared from your account? My immediate thought when you said you received an email is this may be phishing.
Scams (e-mail, text messages, and phone calls) are getting very good at closely imitating true Apple communications. Always be cautious. Here are some guidelines:
Identifying legitimate emails from the App Store and iTunes Store - Identify legitimate emails from the App Store or iTunes Store - Apple Support
Recognize and avoid phishing messages, phony support calls, and other scams - Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support
Apple 'How to identify, avoid, and report phishing' video--> https://youtu.be/SR3Z3fXXjfw
If it looks like things have been changed on your account, it is difficult to do this by chance. The consideration may then be your Apple ID has been compromised. --> If you think your Apple ID has been compromised - Apple Support
For iOS 15 or earlier, if you want to see if anyone else has access to your device or accounts, click here --> See who has access to your iPhone or iPad - Apple Support
For iOS 16 or later see how Safety Check on iPhone works to keep you safe. How Safety Check on iPhone works to keep you safe - Apple Support
Related materials:
Personal Safety User Guide
Personal Safety User Guide - Apple Support
> open the Table of Contents
A document with general information about security and your Apple ID --> Security and your Apple ID - Apple Support
Contact Apple for help with Apple ID account security by clicking on this link --> Contact Apple for help with Apple ID account security - Apple Support "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues."
Iphone was deleted from find my iPhone
