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Apple Music Profile not visible on iPhone.

Recently my Apple Music subscription ended and it took me a day to renew it, but after I did it all my playlists were disappeared and after some hustle I finally managed to sync my library on my iPad but I'm unable to do the same on my iPhone, FYI- my iPhone is on the latest software 16.2, signed in from the same Apple Id, Apple Music on, can't find the iCloud library settings on iPhone, but it's on in iTunes, Already reinstalled the APP,, restarted my iPhone but still it isn't showing my profile or my playlists.

Please help.

iPhone 12 mini

Posted on Jan 23, 2023 6:01 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 25, 2023 1:46 PM

Hello reshukr,


You should be able to turn on the Sync Library option using the steps below:


1. Make sure that your iPhone or iPad is signed in with the same Apple ID that you use with your Apple Music subscription.
2. Go to Settings.
3. Tap Music.
4. Turn on Sync Library.
iPhone showing Music Settings and Sync Library turned on

5. Turn on Sync Library on your other devices.


You can also find those steps in this resource: Use Sync Library to access your music library across your devices - Apple Support


If you aren't seeing that option, or if that behavior persists while Sync Library is enabled, let's use the steps below to get your iPhone updated to the latest iOS: Update your iPhone or iPad - Apple Support


1. Back up your device using iCloud or your computer.
2. Plug your device into power and connect to the internet with Wi-Fi.
3. Go to Settings > General, then tap Software Update.
4. If you see more than one software update option available, choose the one that you want to install.
5. Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you don't know your passcode, learn what to do.


Updating should help to further isolate any software conflicts.


Let us know your results, and we'll keep moving forward from there.

Similar questions

3 replies
Question marked as Top-ranking reply

Jan 25, 2023 1:46 PM in response to reshukr

Hello reshukr,


You should be able to turn on the Sync Library option using the steps below:


1. Make sure that your iPhone or iPad is signed in with the same Apple ID that you use with your Apple Music subscription.
2. Go to Settings.
3. Tap Music.
4. Turn on Sync Library.
iPhone showing Music Settings and Sync Library turned on

5. Turn on Sync Library on your other devices.


You can also find those steps in this resource: Use Sync Library to access your music library across your devices - Apple Support


If you aren't seeing that option, or if that behavior persists while Sync Library is enabled, let's use the steps below to get your iPhone updated to the latest iOS: Update your iPhone or iPad - Apple Support


1. Back up your device using iCloud or your computer.
2. Plug your device into power and connect to the internet with Wi-Fi.
3. Go to Settings > General, then tap Software Update.
4. If you see more than one software update option available, choose the one that you want to install.
5. Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you don't know your passcode, learn what to do.


Updating should help to further isolate any software conflicts.


Let us know your results, and we'll keep moving forward from there.

Apple Music Profile not visible on iPhone.

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