VPN keeps asking me to enter the PW - even though it's recorded in Settings

Sometime over the last couple of weeks starting my VPN connection from the menu bar leads me to a dialogue box asking me to enter my password.


The password is recorded in settings already.


I made no changes that I can think of - my update to Venture 13.2 was complete and I was still able to log right in without a PW. But, more recently, it started asking.


Any idea how I can restore the convenience of a recorded password in the VPN menu bar?


Thanks in advance!


Wayne

Posted on Jan 25, 2023 11:05 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 27, 2023 12:03 PM

Hi Wayne Levin,


For help with the VPN on your Mac, you can test fully removing the configuration and adding it back to test. The steps in the article here will assist: Set up a VPN connection on Mac - Apple Support


You can also find helpful information here: Change VPN settings on Mac - Apple Support

If the issue remains, test in a new administrator user account. Change Users & Groups settings on Mac - Apple Support



Reach out to Apple Support directly if the issue continues.


Contact - Official Apple Support


Contact Apple for support and service - Apple Support



Best.


1 reply
Question marked as Top-ranking reply

Jan 27, 2023 12:03 PM in response to Wayne Levin

Hi Wayne Levin,


For help with the VPN on your Mac, you can test fully removing the configuration and adding it back to test. The steps in the article here will assist: Set up a VPN connection on Mac - Apple Support


You can also find helpful information here: Change VPN settings on Mac - Apple Support

If the issue remains, test in a new administrator user account. Change Users & Groups settings on Mac - Apple Support



Reach out to Apple Support directly if the issue continues.


Contact - Official Apple Support


Contact Apple for support and service - Apple Support



Best.


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VPN keeps asking me to enter the PW - even though it's recorded in Settings

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