iPhone 12 voicemail speakerphone missing

How to properly hear voicemail messages and prompts? With my old Android phone, it was very loud. With this iPhone 12, I have to hold it by my ear, and I'm unable to type in my options. Really awkward, to say the least. Is there a way out of this mess?


iPhone 12, iOS 16

Posted on Jan 25, 2023 1:22 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 27, 2023 2:44 PM

Hey SSL-ADT,


Depending on your carrier, voicemail options may vary. See if you can locate 'hide keypad' option. Regarding speakerphone, when you start playing a voicemail, you should see a Speaker icon on the right (next to the blue phone icon and the red trash icon). Tapping that should play your voicemail through the speaker.


Please see this user guide for more info: Check your voicemail on iPhone


We hope this helps!


Best regards.

2 replies
Question marked as Top-ranking reply

Jan 27, 2023 2:44 PM in response to SSL-ADT

Hey SSL-ADT,


Depending on your carrier, voicemail options may vary. See if you can locate 'hide keypad' option. Regarding speakerphone, when you start playing a voicemail, you should see a Speaker icon on the right (next to the blue phone icon and the red trash icon). Tapping that should play your voicemail through the speaker.


Please see this user guide for more info: Check your voicemail on iPhone


We hope this helps!


Best regards.

Jan 27, 2023 11:33 PM in response to BrianK90

Thanks for the guide.


When I go into Voicemail, the ONLY option I have is "Call Voicemail". Following that, I do see an option "hide" (no explanation of what I'm trying to hide). Upon tapping hide, I do finally have the option to activate the speakerphone. By that time, I have missed a bit of the prompt (having to listen to it all before it plays all over again). My previous [Android] phone was SO MUCH efficient to use. I'm sure Apple could do much better. I'm disappointed quite a bit.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 12 voicemail speakerphone missing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.