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Cannot sign into apple tv app on a fire stick 4k

When I try to sign into apple TV app on the fire stick 4k, it doesn't give any code and when signing via the remote, I just get "verification failed".

Any idea what could be causing this issue?

 

These are the things I already tried:

* Check for app updates and no new updates available

* Reset app data, cache data etc., followed by restart Fire stick

* Uninstall apple TV app, restart fire stick and re-install the app

* Factory reset and re-install app

* Check for firmware updates and no new updates available


I already have the two factor auth enabled. Please help.

FireTVStick4K(2021)

Posted on Jan 25, 2023 6:44 PM

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Question marked as Top-ranking reply

Posted on Jan 25, 2023 7:28 PM

It seems you have already done some excellent troubleshooting steps.

I would suggest to contact an expert from the Apple Support staff for further assistance. Contact Apple for support and service (phone numbers) or start your support request online (chat/​email/​callback).

1 reply

Cannot sign into apple tv app on a fire stick 4k

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