I can't log into the apple shop

I can't log into the Apple Store. It is really about the problem of getting into the shop, for example. view my orders. When I click the button, I am redirected to a "Not Found" page without being able to log in.



I can log into the discussion platform here or into the icloud without any problems. But as soon as I want to order something or view my orders, I'm always redirected to 404 pages.



I'm a web software developer myself and I've tried everything I can think of: clear browser cache, open private tab, use a different browser, try with a Windows device, etc. It doesn't seem to be a local problem, but somehow account-specific?


Here I will eg. forwarded:


https://secure5.store.apple.com/shop/order/list


Does anyone have an idea what it could be?

Posted on Jan 26, 2023 12:34 AM

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Jan 28, 2023 11:22 AM in response to RealNumber42

Hey RealNumber42,


We'd recommend reviewing this article as it provides steps to help resolve issues loading webapages in Safari: If Safari on Mac doesn't open a webpage or isn’t working as expected - Apple Support


As the issue is occurring on multiple devices and browsers, you may also want to test with a different internet connection.


If that doesn't help, contact Apple Support for assistance here: Apple Support


Thanks!

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I can't log into the apple shop

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