Ventura 13.2 File Sharing broken

After the update to Mac OS Ventura 13.2 none of my Macs are unable to access each others' files. I am using iMacs, Macbook Air M2 and MacMini M1 on my network and everything was working flawlessly for years until this update (including latest additions of MBAir M2 and MMini M1).

The said, affected machines are still able to access the files on other Macs, on the same network, that have previous versions of Mac OS.


Sometimes, after turning off File Sharing and restarting the machines and turning back on File Sharing I am able to access the shared folders on internal SSD, but never on external disks. All of these external disks I've been using all the time shared between all of the machines.


Anyone?


I reported this, presumable, bug to Apple.

MacBook Air (M2)

Posted on Jan 26, 2023 4:03 AM

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Posted on Feb 7, 2023 1:46 AM

Just to share what helped for me:

Symptom:

  • No connection, always the "Beachball", no backups possible

Setup:

  • Use Mini M1 as a server (with several external NVMe disks shared)
  • Connection with several MBPs (all M1) - Use Carbon Copy Cloner for automated Backups
  • All Ventura 13.2


First I tried to fix it with the solutions mentioned here

  • Stop - reboot - start file sharing of M1 Server again -> not solved
  • Eliminating custom icon on top-level -> not solved
  • Tried to renew connection to the server via SMB://10.... (Server IP) -> not solved


Finally I remembered that I also have a Raspberry pi 4 which is connected via CIFS to the Mac mini (also for backing up files)


Then I tried to connect my MacBookPro with CIFS instead of SMB - I entered cifs://10..... (Server IP).

E voila since then it was possible to reconnect to the MacMini Server. I reconnected all laptops using cifs:// and the connection is up and running - I know cifs is more or less an outdated dialect of SMB - but hey, who cares. I was able to backup 45GB file via (Gigabit LAN) within 9 minutes, so performance seems OK.


Until then the system is up and running (since Sun., 5th) Don't know if "CIFS" was the key (or a combination of everything I tried), but it seems that this solves currently my situation until Apple will come up with an official solution.

I will observe it and give an update if something changes


Br

-T

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171 replies

Feb 3, 2023 8:45 AM in response to axelbrunger

I don’t suspect it is the file system format but rather a typical difference in internal vs external disks and permissions. Do you have “ignore permissions” enabled on your mounted external drives? (I believe that is the default.) If so, I think you are on to what I’ve been wanting to look at but haven’t had the time— that it may be the permissions on custom icon files that are at the heart of this issue. I’m suspecting Apple made a change to their filesharing/SMB implementation to address a security concern and overlooked something in the process of that change. (Which isn’t an excuse but an explanation.)

Feb 5, 2023 11:57 AM in response to zoranm

After removing custom icons, file sharing seemed work, until it did not. Disconnecting shared volumes provokes the bouncing beachball of death. I have to reboot the miniMac server and my macBook just to get things working again. Sometimes even the Finder process ceases to run and cannot be relaunched through the Terminal. All in all, Ventura 13.2 is severely dysfunctional regarding file sharing. I looked at permissions (ALC) and could find no issues to speak of. Media sharing and Time Machine seem to operate without issues. I remind readers that up to and including Ventura 13.1, everything was purring along quite nicely.


Nonetheless, I will be downgrading to Monterey. I will not be going back to Ventura for quite a while. After 30 years in the computer business, I have never experienced such a bad upgrade as Ventura 13.2.

Feb 15, 2023 7:37 AM in response to sofalounge

13.2.1 has NOT solved file sharing issues for me unfortunately. I'm running an M1 Ultra Mac Studio as my main machine and I have an M1 Macbook Pro.


Today after restarting my Mac Studio I was able to access Mac Studio files from my Macbook Pro. But when I tried to connect from my Macbook Pro to an external drive that is plugged into the Mac Studio, I'm able to mount the external drive to my desktop. But when I click on it and try to access any files from the external drive, finder just says "loading" and never actually loads anything from the drive. I've also had finder completely freeze up, causing me to force quit finder. Then finder never reloads so I have to hold the power button down and restart.


All of that to say 13.2.1 does not contain the file sharing fix that I was hoping for in a MacOs update. Then again, the release notes Apple provided were extremely vague with the usual "Bug fixed and security updates".

Feb 16, 2023 10:53 AM in response to murrayE

OK, got this working with Forklift 3, except that:


(1) I never saw a window like you showed that asks for the protocol. I saw my host's name in the left column of the window, under "Shared", clicked that, and got a login dialog that asked only for my username and password. No request for protocol.


(2) Some files will not copy over from host to guest using Forklift 3 (purchased, not free copy!) -- even though they do transfer if I browse in Safari to smb://xx.xx.xx.xx (with the IP address of my host there), allow that to open in Finder with login, and simply drag the file from the now-opened window showing the host to a window in the guest.

Mar 3, 2023 3:42 PM in response to zoranm

I just spent over 2 hours on the phone with finally a very helpful Apple Senior Advisor.


We tried various options. One of them included renaming my computers so they could be seen differently on the network. Sadly it did not fix the situation.


The iMac Pro can see specific folders on computers and one external SSD drive, but nothing internal.

The Mac Pros can't see anything.


Thank God he was far more hard working and helpful than my first two advisors.

The 2nd one I got (first one today) was confrontational with me when I dared mention that someone posted about this issue in Reddit. That didn't go over well with him.

But his default response before even considering any other option was...reinstall the OS so you get a clean install.

I knew it wasn't going to work but I did it on all three of my systems.

And I was right....it didn't work.


The guy I got tonight (the 2nd one today and 3rd advisor overall) was VERY helpful, dedicated and hard working.

And he said he is going to bring it to the attention of the engineers to try to alleviate the situation.


This is purely a software issue that came from the latest OS update to Venture 13.2. It also had the same adverse affect on my MacBook Pro.

Apple really hit us with a doozy on this one.


My company's productivity is now all shot to ****.

Mar 4, 2023 11:56 AM in response to HDSche

That's where I am. I run a video production company. We have 8 externals nearly full of video 5 and 4 TB in size each. Hundreds of GB of assets and more coming in almost daily.

The only workaround that we have is to copy some assets to separate drives and then move the individual drives to the other systems, but that hampers contact with centrally stored graphics, music, etc.


I don't know how this can be a known problem for nearly 3 months and Apple engineers still not figure out and release a update to resolve this.

Feb 3, 2023 11:37 AM in response to axelbrunger

Does the unchecked drive potentially have no custom icon files? (See my reddit post on how to search a Volume for them if unaware.)


Also, are both Macs sharing the external volumes running 13.2? And intel or apple silicon models? (I currently don’t suspect the hardware is related but trying to look at all of the data.)


BTW, I’m genuinely interested in your responses, not asking just to “prove” something I already know.


Feb 4, 2023 10:40 AM in response to axelbrunger

Thanks for sharing your testing results. To clarify one point, without an Apple engineering team level of insight into the issue, the community is left to a much higher level of trial and error testing to look for a common cause and possible work-around(s). Your test is showing that one theory I had expressed-- that the problem with custom icons is potentially permissions based, to be not unequivocally true. However, it's not disproving that custom icons themselves are not still a part (or at the heart) of the matter. A lot of other testing is proving that to appear likely, despite some people's confusion that restarting or just removing some but not all custom icons, etc. appears to address the issue and then reporting that fix was "temporary". The devil is very much in the details and users on these and other public forums such as reddit have pretty significantly different levels of technical and diagnostic experience.


There is always the additional possibility that there is actually more than one problem happening releated to sharing and no one has quite put their finger on the differences. All in all, it's just the community of Apple users identifying a generalized common problem and possible workaround(s).

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Ventura 13.2 File Sharing broken

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