Macbook Air 13 A2337 black screen

Hi everyone, I have a macbook air 13" A2337 into which i spilled sweet coffee. I immediately turned it upside down after unplugging it. Long story short, I started using it again and it worked ok, except for some keys that were hard to press down. A week later the screen went black. The start in chime came up but could not get the display on. Finally I was able to connect it via an hdmi cable to my tv. I was able to see the log in screen on clamshell mode, but even plugging a cabled keyboard and mouse, i could not get either working. The top of the screen above my photo and the space for the login name says, Unlock to use accessories, and in the bottom I see the icons to shut down, restart or sleep. If I open the mac (raise the display) the TV screen shows only the background. Is there any way I can get into my mac and at least retrieve all info. I have tried target mode, but nothing, since it is a silicon m1, i have not been able to connect it to another mac.

I'd greatly appreciate any solutions you could spare.

Thanks in advance. Oh, the damaged mac is running Ventura.

Posted on Jan 27, 2023 10:42 AM

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3 replies

Jan 29, 2023 4:10 PM in response to pachis

Hello pachis,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with getting data off of a damaged Mac. If you're unable to access the Mac, there wouldn't be a way to create a backup. These are the available methods for creating a backup on your Mac: How to back up your Mac - Official Apple Support


We hope this helps.


Cheers!


Jan 30, 2023 10:55 AM in response to K_Faith

Thanks for your reply. I was hoping to get a solution into how to log into my mac using my tv monitor where i can see the log in screen while macbook is in clamshell mode, but cannot type using a usb cord keyboard.

Is there anyway i can access the MacBook Air this way, on clamshell?

Thanks in advance!

This is a picture of what i see on clamshell, the first 2 photos, and with the lid up the last photo where I can only see the display background.


Thanks again for your help!


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Macbook Air 13 A2337 black screen

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