HomeKit Home Invitation not delivered

I've had success with the following:

1. Remove user from homekit (even if invitation is pending).
2. Reboot all hubs
3. Reboot device sending invitation.
4. Ensure new users device doesn't already have a home. If so remove it.
5. Reboot users device.
6. Resend invitation and then accept.

Select the hubs from the HomeKit owner’s iphone, in the settings, scroll all the way down to find reset/reboot. I know it's a lot of reboots but it works for me. Don’t forget to check your Hue hub too, from the owners iphone. I had to reconnect to it (Pressing top button on the Phillips Hue hub) without knowing it wasn't already connected.

Any new solutions to this?

I just spent about $1200 on new HomeKit approved accessories (thermostats, doorbell, door lock) and now can’t invite my husband and the only other member of my home to control any of it!!! So. Frustrating.

This worked for us:

1. delete the invitation

2. delete the Home app on the recipient's device

3. re-send the invitation

4. re-download the Home app on the recipient's device

5. if the recipient has a "home" or "my home" device already set up in their Home app, and hopefully it's not needed, go to the 3 Dot Menu > home settings > remove home

6. force quit the recipient's Home app

7. open the recipient's Home app

8. the invitation appears

9. if that doesn't work: keep trying some combination of removing the invitation, force quitting their Home app, re-installing the Home app and it should work

10. yes it's a bug, but you can win this battle

Clarification - the recipient has to open the HOME app on their phone or device and then follow the steps outlined earlier:

Open the Home app on your iPhone, iPad, or Mac.

Tap or click the More button .

Select Home Settings .

Select View under Invitations.

Select Accept, then Done.

Hello kaweah,

Please check out the information outlined in the following link to ensure the correct process is being used to invite someone to control your home, and that the requirements are met, so we can make sure there's not an issue there: Share control of your home

"If you can't share control of a home

• If you can no longer connect to a home, or receive or accept a home invitation, learn what to do.
• To invite people to control your home while you're away and edit permissions for them, you need to set up a home hub. If you don't have a home hub set up, you can only invite people when you're home and connected to your home Wi-Fi network. Matter-enabled accessories require a home hub, such as Apple TV 4K or HomePod mini.
• If Home has been upgraded to the new Home architecture, you must set up a home hub to share control of your home.
• You and the people you invite need the latest version of iOS, iPadOS, or macOS.
• Make sure that you and the people you invite are signed in to iCloud on iPhone, iPad, or Mac. In iCloud settings, turn on Home.
• Make sure that you and the people you invite haven't blocked each other's phone number or Apple ID. Learn how to manage blocked phone numbers, contacts, and emails on iPhone or iPad and how to manage blocked callers on Mac."

If you continue to experience an issue, please contact Apple Support for assistance. You may be able to reach Apple Support here: Contact Apple Support

Thank you.

Dealt with the exact same issue. My wife and I use 1Password and not Passwords and Keychain. I figured it was a long shot since there is no documentation from Apple to make sure this is enabled for HomeKit to work. Turned keychain on in iCloud settings on both phones and it worked immediately!

Same kind if issue invited my wife to join and no invitation appeared on her phone. Then I went into the home.app on her phone to see if our home showed up. No luck either. But when I went to resend the invite to her phone, my phone gave me a "Cannot Send Invitation: You can add people using an iCloud account email address with Home enabled." Her phones Home.app doesn't even have anything setup on it. Apple Home App is so totally broken. I have had nothing but issues with it, same goes with the HomePod. The quality of Apples software is going down hill, fix it already.

I followed all of these directions and nothing works. This is not helpful at all. It is beyond disappointing that Apple cannot fix this issue and provides such poor support.

I have purchased $500 worth of Apple Homekit compatible equipment and already installed it but cannot invite my wife or children to see my home.

Should I have just purchased a Ring camera?

While it isn’t a solution, I can say that I created a new Apple ID on an iPad Pro, added that ID to my family, and it didn’t work like most.

I sent an invite to my GF who doesn’t use HomeKit, who doesn’t live here, and it sent. But she does have an actively used Apple ID 🤷🏽‍♂️

Dig through all the iOS and macOS devices to which the AppleID is signed in — even if they’re older and not frequently used. In our case, the invite was not sent to a phone, but it reached an old iPad signed into the same ID.

I also think the “new Home architecture” upgrade might have been a contributing cause.

Unfortunately this does not solve this issue. But the plot thickens:

Besides the fact that the iPhone with iOS 16.6 is not able to receive the invitation for Homekit, it is also not possible to add this AppleID as a new user to the AppleTV 4K. After adding this user and typing the matching code, the spinning wheel turns forever. Besides that, iMessages from this user to other members of the family are sent, but not received.

All family members can be added to my Home and AppleTV except for this one, there seems to be an issue with the iCloud at the side of Apple.

(and yes, this user is not blocked, 2FA is on, iOS 16.6)

I had to create an account here just so I could say thank you to @Ephemeral_Ghost, because your tip about being checking your connection to Hue is what fixed this problem for me. Didn’t have to reboot anything, just pressed the button to reconnect on Hue. Thanks! Hopefully some other people can also get unblocked with this tip.

This was the solution! We were thrown off because it said “invitation sent” but not to where it was sent. I thought it was in my email, but it goes to the settings area. Simple communication breakdown that could be fixed easily with a few more words… happy that it’s working now though!

No longer have access:

My wife does with her cell phone thank goodness. Having a disability she moves from the couch to the bed, then back to the couch. When the sun goes down both her and I use to have access using an old ipad, which was bricked. Either one of us, after having installed all these device in our home to make her life more easy, has now come to an end. Now only one device has the ability to connect to the bricked device. At least she can still turn on and off the lights in the room using her cell phone. But I can no longer assist her, and neither can anyone else. Every time Apple offers an update, they make things worst. I am tempted to rip out all my devices, getting rid of cell phone completely. I've had to replace a few wall devices due to updates, and this failure to remain connected to the network when ever its updated has got to stop. But disabling family members like this, I think I'll go back to reading books and playing outside. Thousands of dollars invested in destroying our planet with electronic junk. All due to security updates. Lame excuse. Oh my someone is going to shut off my light from outside of my home, oh no what will I do ! I can understand mistakes of letting this happen, or preventing outsiders with automatic door openers and such. But this most recent updat has been slapped together wrong. iOS 17 did not fix anything either. For us unless they fix the "invites" I'll have to remove the ipad brick fastened to the wall.