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Hello
My mac (mac os big sur v11.6) is requiring a new software for me to connect my iphone (iphone 14, 10s 16.3), but everytime i click download it doesn't do anything, and i've tried several times. Turning on and off my computer, rebooting, i've left the "download" go for hours but i never does anything, it just stays there, software update menu doesn't work either, it just stays on chcking for updates.
can anybody help please?
iMac 21.5″
Hey there Dano_47,
Thanks for reaching out to Apple Support Communities. We're happy to provide some assistance.
In order to update your Mac, follow the actions in this article:
Update macOS on Mac - Apple Support
"Use Software Update
Before following these steps, it's a good idea to back up your Mac.
If you don't see Software Update
If you don't see an item named Software Update, choose View > Software Update from the menu bar in System Settings or System Preferences. Or use Search in the corner of the window to search for Software Update.
If your older Mac doesn't include Software Update, open the App Store app instead. It's in your Applications folder. Then click the Updates tab in the App Store to check for updates. You can also search for software by name."
If you continue to experience issues updating your Mac, the "If you need help" section at the bottom of the article links to multiple articles that may help resolve any updating issues:
"If you need help
If you don't have enough storage space to install
If your Mac stops at an Apple logo or progress bar during installation
If an error occurs while downloading or installing
Download macOS installers from other Apple sources "
Keep us posted.
Have a great day!
Software to connect iphone to mac not downloading
