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No Messages Notifications Sound But All Other Apps Sounds Come Through

I have an iPhone 13 Pro Max (iOS 16.3) and the only time the messages app plays the notification sound is when the phone is unlocked. I have went through all the DND settings (off), Focus (off), and everything else on Youtube. The banners do show up on the lock screen (that is not the issue) but there is no sound notification (messages notification sound is set to Glass). I get all sound notifications from Mail, ESPN app, Reminders, Spark, Verizon App and any other app; just not the Messages app. Contacted Apple without success.


Anyone has a fix?

iPhone 13 Pro Max

Posted on Jan 27, 2023 9:39 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 6, 2023 7:35 PM

So after doing some more extensive testing, I think I may have found at least part of the problem. Everywhere online and everyone keeps saying the same thing about turning this and that off (which obviously was done months ago. But what I found was this: If you have multiple devices (as I do), that stupid Focus and DND must be disabled on ALL OF THEM because by default the even dumber "Share across devices" is on.


I have an iPad Pro, iPad 9th Gen, two Macbook Airs, a M1 Mac Mini, iPhone 13 Pro Max and an Apple Watch SE2.


I noticed one day that the Date and Time on my Mac Mini was greyed out and not white as normal and could not figure out why. I updated the system, used CleanMyMac X and rebooted several times but it would never turn back white. So I accidentally clicked on the Control Center (out of frustration) and noticed that STUPID crescent moon was lit up. After turning it off the Date and Time reappeared white. So I then went into the Focus settings and noticed "Share Across Devices" was on and I was so furious with Apple because after months of talking to Support no one mentioned this crap!


Not youtube video or anyone in this support community (that I ran across) mentioned that either. I waiting to see if I get text alerts 24/7 and will provide and update.


I get it's something "shiny and new" for Apple but anything dealing with Focus or DND should be left up to the user to activate, NOT APPLE!!!! I missed every update of my wife's surgery because of this stupid Focus! And they really should consider allowing users to completely REMOVE such nonsense from any device and the one's who want to use it can.

2 replies
Question marked as Top-ranking reply

Feb 6, 2023 7:35 PM in response to SravanKrA

So after doing some more extensive testing, I think I may have found at least part of the problem. Everywhere online and everyone keeps saying the same thing about turning this and that off (which obviously was done months ago. But what I found was this: If you have multiple devices (as I do), that stupid Focus and DND must be disabled on ALL OF THEM because by default the even dumber "Share across devices" is on.


I have an iPad Pro, iPad 9th Gen, two Macbook Airs, a M1 Mac Mini, iPhone 13 Pro Max and an Apple Watch SE2.


I noticed one day that the Date and Time on my Mac Mini was greyed out and not white as normal and could not figure out why. I updated the system, used CleanMyMac X and rebooted several times but it would never turn back white. So I accidentally clicked on the Control Center (out of frustration) and noticed that STUPID crescent moon was lit up. After turning it off the Date and Time reappeared white. So I then went into the Focus settings and noticed "Share Across Devices" was on and I was so furious with Apple because after months of talking to Support no one mentioned this crap!


Not youtube video or anyone in this support community (that I ran across) mentioned that either. I waiting to see if I get text alerts 24/7 and will provide and update.


I get it's something "shiny and new" for Apple but anything dealing with Focus or DND should be left up to the user to activate, NOT APPLE!!!! I missed every update of my wife's surgery because of this stupid Focus! And they really should consider allowing users to completely REMOVE such nonsense from any device and the one's who want to use it can.

Jan 27, 2023 10:36 PM in response to DinoFaReal

Have you enabled Scheduled Summary?


Settings > Notifications > [Select the App that you are having trouble receiving immediate notifications]


See the pic below for a few examples. Please select immediate delivery.






Go to Settings and tap Notifications. Select an app under Notification Style. Under Alerts, choose the alert style that you want. If you turn on Allow Notifications, choose when you want the notifications delivered — immediately or in the scheduled notification summary.


Use notifications on your iPhone, iPad, and iPod touch




Change notification settings on iPhone

  1. Go to Settings > Notifications.
  2. To schedule a notifications summary, tap Scheduled Summary, then turn on Scheduled Summary. ... 
  3. To choose when you want most notification previews to appear, tap Show Previews, select an option—Always, When Unlocked, or Never—then tap.

More items...


Change notification settings on iPhone - Apple Support (IN)




You can allow access to Notification Center on the Lock Screen. Go to Settings > Face ID & Passcode (on an iPhone with Face ID) or Touch ID & Passcode (on other iPhone models). Enter your passcode. Scroll down and turn on Notification Center (below Allow Access When Locked).


View and respond to notifications on iPhone - Apple Support (IN)


No Messages Notifications Sound But All Other Apps Sounds Come Through

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