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Dinasleem Author

Level 1

4 points

Face ID

Hello,

i’m using iPhone 13 promax

my face Id wasn’t working properly so i reset it and now i can’t set up a new one . It keeps saying to move my iPhone lower and no lower is enough for it.

what should i do ?

Posted on Jan 28, 2023 8:39 AM

Top-ranking reply

Iafeef

Level 7

26,065 points

Posted on Jan 28, 2023 8:41 AM

Hey there,

Try restart your iPhone ☞ Restart your iPhone - Apple Support

If that doesn’t help try the other steps in this article ☞ If Face ID isn't working on your iPhone or iPad Pro - Apple Support

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Face ID

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