Error: "Could not load Passwords preference pane."
macOS version: 12.6.3 (Monterey)
Mac model: iMac (Retina 5K, 27-inch, late 2015)
(Note that I am unable to upgrade to Ventura because it is not supported on this computer.)
When I try clicking the Passwords preferences pane, I get the following alert:
When did this issue begin?: Unsure, since I have not tried to access this preference pane in a while.
Solutions attempted so far that have not fixed the problem:
- Booting into Safe Mode, then booting normally
- Booting into Recovery Mode > Disk Utility then running First Aid on boot drive
I did find a crash report for com.apple.Passwords.remoteservice that includes the following info (and a lot more, which I can provide if needed):
Process: com.apple.Passwords.remoteservice [948]
Path: /Library/Apple/*/SafariSupport.bundle/Contents/PreferencePanes/Passwords.prefPane/Contents/XPCServices/com.apple.Passwords.remoteservice.xpc/Contents/MacOS/com.apple.Passwords.remoteservice
Identifier: com.apple.Passwords.remoteservice
Version: 1.0 (1)
Build Info: Safari-7614004006011004~3 (614D22)
Code Type: X86-64 (Native)
Parent Process: launchd [1]
Responsible: System Preferences [906]
User ID: 501
Date/Time: 2023-01-28 01:20:45.1757 -0500
OS Version: macOS 12.6.3 (21G419)
Report Version: 12
Anonymous UUID: 167E8ACF-805F-531C-3363-49EB8EBD3A66
Time Awake Since Boot: 930 seconds
System Integrity Protection: enabled
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
Termination Reason: Namespace SIGNAL, Code 4 Illegal instruction: 4
Terminating Process: exc handler [948]
Application Specific Information:
BUG IN CLIENT OF LIBDISPATCH: Release of a suspended object
Abort Cause 297235526707052544
I fear that my only option will be to reinstall the OS, but I'm worried this will cause me more issues in the end.
Thanks in advance for any help anyone can provide!
iMac