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App store

I want to download this game on my iPhone 11 but it’s asking me the password to view billing address so I put my password in and it just takes me to this loading screen and never changes

Posted on Jan 28, 2023 9:16 AM

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Question marked as Best reply

Posted on Jan 28, 2023 10:07 AM

and it just takes me to this loading screen and never changes

Please check:

You need to have a good Service & Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.


If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

-> If you tried all of the above steps and you still can’t connect, contact Apple Support.

 

1 reply
Question marked as Best reply

Jan 28, 2023 10:07 AM in response to Jayripk

and it just takes me to this loading screen and never changes

Please check:

You need to have a good Service & Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.


If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

-> If you tried all of the above steps and you still can’t connect, contact Apple Support.

 

App store

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