HomePod Can’t Complete Your Request

I installed 16.3.2 in my iPhone , 3 Apple TVs, and updated 11 HomePods, 8 originals, about 9 hours ago. Had to reset two EVE LED strips. So far all the 60+ HomeKit devices are working. The majority of the devices are Lutron Caseta light switches and lamp modules.

Very happy to not have to speak double SIRI commands to operate the lights.

Hope this puts the “new architecture” install that I blindly did before Apple pulled that change back. Also glad I didn’t run out and buy 8 replacement large HomePods.

Would have been nice if Apple had been public about this bug. It would have saved hours of many original home pod owners experimenting with work arounds. I just don’t get why Apple is so tight lipped when regression bugs slip through into releases that effect the usability of their products.

A little empathy and honesty when there is a screw up that affects a group of customers. In this case it was early adopters of the 16.2 release that owned original HomePods.

OK, this fixed it for me.

• In Home app, change the name of one of your accessories. In my case, I changed the name of the overhead light in my office (Lutron switch via Lutron hub) from "Main lights" to "Overhead light"
• This change causes some kind of refresh to occur
• My OG HomePods now respond reliably to Siri the first time

Not sure if this will work for others, but I was initially having the same problem and tried something that solved it for me.

Through the home app, navigate to the the accessory details for the affected HP. Disable and then reenable both “Listen for Siri” and “Personal Requests”. Has been working (at least for now) since.

My issue was resolved with the latest OS update. It is now more reliable than it ever was in the past. Try making sure all your Home Hubs are updated to the latest version. You can see the list of Home Hubs in your Home Settings in the Home App and can include both HomePods and Apple TVs. You can force an update through the Home Settings as well.

If you’ve done this and you’re still having issues, contacting Apple would be a good next step.

HomePod update 16.3.2 fixed it for me.

Same problem in our home. Voice commands to turn some lights on and off with 8 original home pods, 4 in stereo pairs, need repeated commands. 3 minis, 2 in stereo pairs, work fine without repeating voice commands. 16.3 was installed on HomePods running the new infrastructure. Voice commands for weather and music and humidity requests work without repeating on all the HomePods. Lights in the house are on a Phillips Hue bridge or Lutron Casita bridge and voice commands to these bridged lights must be repeated. Voice commands to unbridged Eve LED light strings work without repeating commands.

Apple has released 16.3.1 for both HomePods and Apple TVs. Fingers crossed that this clears up the need for double commands to get bridged devices like Lutron Caseta lights to respond. Just started the update process for our 11 HomePods and 3 Apple TVs.

So this is about two weeks later. iOS16.4 came out and I manually updated all affected iDevices to 16.4 on March 28. Unbeknown to me, the update reset our choices of "Automatic updates = off" to "on", both on normal settings and the Home app settings. As you guessed, both the regular HomePod and the latest Homepod Mini got the 16.4 updates (rats!)

The regular HomePod continues to be unaffected, but the HomePod Mini reverted to the "...one moment (or "wait a sec"), still working, I'm having trouble connecting to the Internet..." behavior.

Since I've had no success with Apple Support other than using my time and theirs and getting replacement HomePod Minis under AppleCare is getting old. So...

1. 1. ...I went to the Home app and looked under Home Settings, Wi-Fi Networks & Routers, and turned off HomeKit Accessory Security.
   2. Immediately after this, I gave Siri commands via the HomePod Mini, and every one of the 10 or so was successfully completed.

Later on the same day, the HomePod Mini went back to the same "no can do" behavior. While both Apple Support and I had looked at my eero mesh system settings and found nothing inherently incorrect...

1. 1. ...after seeing a post in eero support about mesh systems and HomeKit, I looked into our eero's "Discover settings", eero Labs (BETA) and turned off the WPA3 security settings
   2. A you guessed, immediately after this, I gave Siri commands via the HomePod Mini, and every one of the 6 or so was successfully completed.

On this second day, the behavior of the HomePod Mini to Siri requests is similar to some of the responses in this thread, mostly successful, some not. While this is not what should be happening, I am worn out on this issue. This may be as good as it gets. A sad performance for an otherwise good Apple product.

Hope this sorts it.....

Oddly I rang Apple today regarding the issue - they said it was failing to the HomePod not knowing which hub it needed to contact. Then by the time you ask again, its grabbed a different hub and completes the request .

Ok….so I changed the names on 2 accessories. One was an outdoor plug that I changed from “garage switch” to “garage plug” and said “hey siri….” She worked immediately. So I think this “fixed” it like he said. I’ll try again later. So weird 🙄.

Same issue here. Two original HomePods, upgraded to 16.3. Home Siri commands referencing scenes always fail first time, always work immediately if requested again. My home is upgraded to new architecture.

Apple, clearly a problem with 16.3 on original HomePod maybe related also to new architecture. Need this fixed!

Can confirm the update does fix it. Oddly 1 of my OG HomePods did the same no response thing after the update. I reset it and working perfect now.

Annoying but I'm just happy they are all working again.

I couldn’t have said it better. I have a full HomeKit echo system and this ios16 has been a nightmare. Then the moment they released a new home pod, the OG one began glitching. Yet Apple employees had no idea about it. But then it’s posted everywhere about the fix on 16.3.1. I almost, almost was so frustrated yesterday I was going to buy a new one.

I had to remove and reinstall the OG HOMEPOD bc after update it stayed at no response and I had to remove my doorbell from power and put it back to fix it. It’s never been this hard.

I had to remove the accessory and reinstall it. After unplugging it 3x. But my Logitech circleview doorbell camera is still offline in HomeKit 🙄😡. The update just created another problem.