Hello!
My OG HomePods have recently been updated to 16.3 and I’ve bumped into a problem.
When asking Siri to control any smart home item it responds “I’m sorry but I cannot complete your request at this time, try again in a little bit”. If I immediately try again it works.
I have two of the original HomePods and a bunch of minis. Only experiencing this with the originals. Have restored them as well with no success.
I installed 16.3.2 in my iPhone , 3 Apple TVs, and updated 11 HomePods, 8 originals, about 9 hours ago. Had to reset two EVE LED strips. So far all the 60+ HomeKit devices are working. The majority of the devices are Lutron Caseta light switches and lamp modules.
Very happy to not have to speak double SIRI commands to operate the lights.
Hope this puts the “new architecture” install that I blindly did before Apple pulled that change back. Also glad I didn’t run out and buy 8 replacement large HomePods.
Would have been nice if Apple had been public about this bug. It would have saved hours of many original home pod owners experimenting with work arounds. I just don’t get why Apple is so tight lipped when regression bugs slip through into releases that effect the usability of their products.
A little empathy and honesty when there is a screw up that affects a group of customers. In this case it was early adopters of the 16.2 release that owned original HomePods.
I’m having the same problems with both my original HomePods (4) and HomePod minis (3). When I request via Apple Watch or iPhone 14 Pro, everything seems to work fine, but when I ask the HomePods, I’m consistently getting the, “There was a problem completing your request. Please try again…”.
After updating all the HomePods and Apple TVs in our home to 16.3.1 we enjoyed about 5 hours of SIRI turning lights on and off without using double commands. Then just before bedtime the command to turn off the bedroom lights failed and had to be repeated. The home pods in the bedroom are a stereo pair of original models. I verified that both were updated to 16.3.1 and also noted that these two original HomePods were the current connected home hubs.
seems we need a 16.3.2 update?
I don’t even have to change the names. After doing a double verbal request to Siri to an OG HomePod it responds to single requests for a while then eventually goes back to needing a double request.
SIRI requests to my iPhone always work.
Have the same issue. Only on the original HomePods
Mine are behaving the same except mine say "There was a problem completing your request. Try again in a moment."
Like yours this only happens on the originals not my mini.
There is an update for HomePod. Fingers crossed!
Give Apple a call and see if they will repair or replace your mini.
This is the replacement unit. It was fine for a day, but it updated to the new OS, and all the same problems surfaced.
same here. OG Homepod Siri strikes again. The hits just keep coming. Repeating to myself - I'm not going to buy another HomePod or other new product to the Apple flailing ecosystem. The lack of quality and communication is unacceptable.
Same here with Gen2. Will send them back next week, I never had such troubling products especially from Apple, never. The weirdt things these 2 little guys do are just ridiculous and I have no patience anymore. After 2 freaking days always other problems.
its back… I thought it’d been sorted but no. Worked fine for a while (really quick also)
but now back to the “there’s been a problem completing your request”
It’s possibly even worse than it was now :(
Mine do the same! Really annoying. The HomePod Biggie 2's work fine along with the 4 HomePod Minis. Just the OG HomePods that always need a second request to perform anything to do with controlling the Home.
Apple? Can you help?
Also tried turning off Personal Requests and Hey Siri - same issue occurs.
Goodness - so glad I finally found this thread. The issue has been driving me crazy for weeks!! Sadly I’m also one of those who are in purgatory with updated HomeKit architecture that was pulled. Maybe that’s the culprit. Really hard to stop my partner from judging my many HomePod purchases when this is the outcome….
I’m up to date on all HomePods and have to double request lights on/off
Alright. Just changed one’s name. I will say, it only happens when the HomePod has been dormant a few hours. Like I didn’t ask a request. Once it bugs out. I can ask for 4-5 requests and it works fine.
Thanks for the ticket number. Hope your suggested change works tomorrow, too. I have a house full of Lutron Caseta switches. The 8 original HomePods that also have the new infrastructure update work for a while after the first time double repeating the Lutron switched lighting Siri commands, then revert back to needing double commands a few hours later. All 8 original HomePods are running 16.3.1
I’ll try your name toggle suggestion and see what happens over the next few days.
HomePod Can’t Complete Your Request
