HomePod Can’t Complete Your Request

Thanks for the ticket number. Hope your suggested change works tomorrow, too. I have a house full of Lutron Caseta switches. The 8 original HomePods that also have the new infrastructure update work for a while after the first time double repeating the Lutron switched lighting Siri commands, then revert back to needing double commands a few hours later. All 8 original HomePods are running 16.3.1

I’ll try your name toggle suggestion and see what happens over the next few days.

Tried this fix. It did not work for me. No Siri action still. However, I'm glad to see that others are having success. I'll have to check back with Apple Support on my ticket and see what they say...

Ok….so I changed the names on 2 accessories. One was an outdoor plug that I changed from “garage switch” to “garage plug” and said “hey siri….” She worked immediately. So I think this “fixed” it like he said. I’ll try again later. So weird 🙄.

I don’t even have to change the names. After doing a double verbal request to Siri to an OG HomePod it responds to single requests for a while then eventually goes back to needing a double request.

SIRI requests to my iPhone always work.

Ok so hold off on update. Now my OG HomePod is showing no response. And I’ve unplugged it and plugged back in. Which now is creating my Logitech circle view doorbell camera to go no response. All HomePod minis working fine. I’m a little ****** now. What is going on with apple and engineering?!

Can confirm the update does fix it. Oddly 1 of my OG HomePods did the same no response thing after the update. I reset it and working perfect now.

Annoying but I'm just happy they are all working again.

I installed 16.3.2 in my iPhone , 3 Apple TVs, and updated 11 HomePods, 8 originals, about 9 hours ago. Had to reset two EVE LED strips. So far all the 60+ HomeKit devices are working. The majority of the devices are Lutron Caseta light switches and lamp modules.

Very happy to not have to speak double SIRI commands to operate the lights.

Hope this puts the “new architecture” install that I blindly did before Apple pulled that change back. Also glad I didn’t run out and buy 8 replacement large HomePods.

Would have been nice if Apple had been public about this bug. It would have saved hours of many original home pod owners experimenting with work arounds. I just don’t get why Apple is so tight lipped when regression bugs slip through into releases that effect the usability of their products.

A little empathy and honesty when there is a screw up that affects a group of customers. In this case it was early adopters of the 16.2 release that owned original HomePods.

I couldn’t have said it better. I have a full HomeKit echo system and this ios16 has been a nightmare. Then the moment they released a new home pod, the OG one began glitching. Yet Apple employees had no idea about it. But then it’s posted everywhere about the fix on 16.3.1. I almost, almost was so frustrated yesterday I was going to buy a new one.

I had to remove and reinstall the OG HOMEPOD bc after update it stayed at no response and I had to remove my doorbell from power and put it back to fix it. It’s never been this hard.

I'd be interested to know if any of you are still having issues. My HomePod mini still refuses to do Siri commands unless I reset it, delete it from Homekit, re-add to Homekit, and then I get results for about 6 minutes. This has been going on since my first posting in February. Do I have a nice-looking doorstop?

My issue was resolved with the latest OS update. It is now more reliable than it ever was in the past. Try making sure all your Home Hubs are updated to the latest version. You can see the list of Home Hubs in your Home Settings in the Home App and can include both HomePods and Apple TVs. You can force an update through the Home Settings as well.

If you’ve done this and you’re still having issues, contacting Apple would be a good next step.

Wonderful, at least your issues were solved. Yep, all of your suggestions were done step by step, including a replacement, no fix. It is interesting that my original HomePod, a standard size unit, is not affected, it works fine. I’ve been “working” with Apple, but for the first time since the first Apple product we bought (Apple lle), I am not optimistic…

I spent 1.5 hours on the phone on Monday with Apple Support, tried everything they requested (the third call in 30 days or so, the same steps) and after they consulted somebody, probably level 2 support, they gave up and sent me to the local Apple store for a replacement; this will be the second one. Tuesday: I spent one hour at the Apple store with a somewhat condescending Genius and his partner (who could not stop talking about Google products); the Genius actually restored the HomePod Mini, which I explained had been done several times while on the phone with Apple Support, then he sent me home with my HomePod Mini, after ordering a replacement. Interestingly this Apple store does not replace products with in-stock inventory, which is a lousy customer relations policy; I checked on-line, and they had inventory for sale. When I get the replacement, I will ensure that the automatic update in the Home app is off. Is anybody from Apple reading this???

March 10: Problem was fixed incorrectly as follows: picked up my second HomePod Mini replacement, installed it in the Home app, no automatic updates, and running OS 16.0, which was the preloaded OS, so no temp or humidity, but Siri works.

Have the same issue. Only on the original HomePods

Mine are behaving the same except mine say "There was a problem completing your request. Try again in a moment."

Like yours this only happens on the originals not my mini.