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Hello!
My OG HomePods have recently been updated to 16.3 and I’ve bumped into a problem.
When asking Siri to control any smart home item it responds “I’m sorry but I cannot complete your request at this time, try again in a little bit”. If I immediately try again it works.
I have two of the original HomePods and a bunch of minis. Only experiencing this with the originals. Have restored them as well with no success.
OK, this fixed it for me.
So this is about two weeks later. iOS16.4 came out and I manually updated all affected iDevices to 16.4 on March 28. Unbeknown to me, the update reset our choices of "Automatic updates = off" to "on", both on normal settings and the Home app settings. As you guessed, both the regular HomePod and the latest Homepod Mini got the 16.4 updates (rats!)
The regular HomePod continues to be unaffected, but the HomePod Mini reverted to the "...one moment (or "wait a sec"), still working, I'm having trouble connecting to the Internet..." behavior.
Since I've had no success with Apple Support other than using my time and theirs and getting replacement HomePod Minis under AppleCare is getting old. So...
Later on the same day, the HomePod Mini went back to the same "no can do" behavior. While both Apple Support and I had looked at my eero mesh system settings and found nothing inherently incorrect...
On this second day, the behavior of the HomePod Mini to Siri requests is similar to some of the responses in this thread, mostly successful, some not. While this is not what should be happening, I am worn out on this issue. This may be as good as it gets. A sad performance for an otherwise good Apple product.
Hope this sorts it.....
Oddly I rang Apple today regarding the issue - they said it was failing to the HomePod not knowing which hub it needed to contact. Then by the time you ask again, its grabbed a different hub and completes the request .
same here. OG Homepod Siri strikes again. The hits just keep coming. Repeating to myself - I'm not going to buy another HomePod or other new product to the Apple flailing ecosystem. The lack of quality and communication is unacceptable.
Same problem in our home. Voice commands to turn some lights on and off with 8 original home pods, 4 in stereo pairs, need repeated commands. 3 minis, 2 in stereo pairs, work fine without repeating voice commands. 16.3 was installed on HomePods running the new infrastructure. Voice commands for weather and music and humidity requests work without repeating on all the HomePods. Lights in the house are on a Phillips Hue bridge or Lutron Casita bridge and voice commands to these bridged lights must be repeated. Voice commands to unbridged Eve LED light strings work without repeating commands.
I’m having the same problems with both my original HomePods (4) and HomePod minis (3). When I request via Apple Watch or iPhone 14 Pro, everything seems to work fine, but when I ask the HomePods, I’m consistently getting the, “There was a problem completing your request. Please try again…”.
Not sure if this will work for others, but I was initially having the same problem and tried something that solved it for me.
Through the home app, navigate to the the accessory details for the affected HP. Disable and then reenable both “Listen for Siri” and “Personal Requests”. Has been working (at least for now) since.
Same issue here. Two original HomePods, upgraded to 16.3. Home Siri commands referencing scenes always fail first time, always work immediately if requested again. My home is upgraded to new architecture.
Apple, clearly a problem with 16.3 on original HomePod maybe related also to new architecture. Need this fixed!
Same here with Gen2. Will send them back next week, I never had such troubling products especially from Apple, never. The weirdt things these 2 little guys do are just ridiculous and I have no patience anymore. After 2 freaking days always other problems.
Apple has released 16.3.1 for both HomePods and Apple TVs. Fingers crossed that this clears up the need for double commands to get bridged devices like Lutron Caseta lights to respond. Just started the update process for our 11 HomePods and 3 Apple TVs.
its back… I thought it’d been sorted but no. Worked fine for a while (really quick also)
but now back to the “there’s been a problem completing your request”
It’s possibly even worse than it was now :(
After updating all the HomePods and Apple TVs in our home to 16.3.1 we enjoyed about 5 hours of SIRI turning lights on and off without using double commands. Then just before bedtime the command to turn off the bedroom lights failed and had to be repeated. The home pods in the bedroom are a stereo pair of original models. I verified that both were updated to 16.3.1 and also noted that these two original HomePods were the current connected home hubs.
seems we need a 16.3.2 update?
Mine do the same! Really annoying. The HomePod Biggie 2's work fine along with the 4 HomePod Minis. Just the OG HomePods that always need a second request to perform anything to do with controlling the Home.
Apple? Can you help?
Also tried turning off Personal Requests and Hey Siri - same issue occurs.
Goodness - so glad I finally found this thread. The issue has been driving me crazy for weeks!! Sadly I’m also one of those who are in purgatory with updated HomeKit architecture that was pulled. Maybe that’s the culprit. Really hard to stop my partner from judging my many HomePod purchases when this is the outcome….
I’m up to date on all HomePods and have to double request lights on/off
Alright. Just changed one’s name. I will say, it only happens when the HomePod has been dormant a few hours. Like I didn’t ask a request. Once it bugs out. I can ask for 4-5 requests and it works fine.
HomePod Can’t Complete Your Request
