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apple tv 4k static and greean and purple splotches

My appletv 4k has been getting intermittent sparkles/static and has green and purple splotches on the home screen. any help? I have already power cycled it, tried other HDMI cables, and blown out the HDMI port.

Apple TV 4K

Posted on Jan 29, 2023 4:59 PM

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Posted on Jan 30, 2023 1:36 PM

Yeah, that seems different. Unless someone else chimes in with a new idea, I would suggest to contact an expert from the Apple Support staff for further assistance. Contact Apple for support and service (phone numbers) or start your support request online (chat/​email/​callback).

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Question marked as Top-ranking reply

Jan 30, 2023 1:36 PM in response to DJshelfmushroom

Yeah, that seems different. Unless someone else chimes in with a new idea, I would suggest to contact an expert from the Apple Support staff for further assistance. Contact Apple for support and service (phone numbers) or start your support request online (chat/​email/​callback).

Jan 30, 2023 8:18 AM in response to DJshelfmushroom

The Apple TV background may show a heavily blurred and low contrast variant of the screen saver frame last seen, to have it be with a hint of color and more interesting than a flat gray background. Like the screen saver is a (static) thing in the background, without the sharpness to distract. That can be disabled if you want (Settings﹥Accessibility﹥Display﹥Reduce Transparency﹥On|Off).


It will be different each time, when a screen saver has been running.


apple tv 4k static and greean and purple splotches

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