Newsroom Update

Today, Apple announced that from 2020 through 2023, the App Store prevented a total of over $7 billion in potentially fraudulent transactions. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can’t update or download apps.

None of my apps will update and I can’t download any new ones. App Store app just stalls at spinning grey circle. I have logged out of App Store, logged out of Apple ID, reset all phone, and logged back in. Sometimes I can download one app then it stalls again.

iPhone 13 Pro

Posted on Jan 29, 2023 8:44 PM

Reply
Question marked as Best reply

Posted on Jan 30, 2023 2:23 AM

just stalls at spinning grey circle.

Please check:

You need to have a good Service & Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.


If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

-> If you tried all of the above steps and you still can’t connect, contact Apple Support.

 


2 replies
Question marked as Best reply

Jan 30, 2023 2:23 AM in response to BeautStretch

just stalls at spinning grey circle.

Please check:

You need to have a good Service & Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.


If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

-> If you tried all of the above steps and you still can’t connect, contact Apple Support.

 


Can’t update or download apps.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.