Can’t log out of old email account on my phone

I’ve tried to log out of the old email account on my Apple ID even changed the password and got confirmation codes and everything but it still won’t let me log out to replace the email what do I do?

iPhone 7, iOS 15

Posted on Jan 29, 2023 9:40 PM

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Question marked as Top-ranking reply

Posted on Jan 31, 2023 2:38 PM

Hello Adeasha_,


Thank you for posting to Apple Support Communities.


We understand you're unable to log out of your Apple ID on your iPhone. If this is the case, check to make sure that Screen Time is not enabled as this would prevent you from logging out. You can check this at:


1. Settings

2. Screen Time


This article explains further information about Screen Time: Use Screen Time on your iPhone, iPad, or iPod touch - Apple Support


That should help.


Take care.

1 reply
Question marked as Top-ranking reply

Jan 31, 2023 2:38 PM in response to Adeasha_

Hello Adeasha_,


Thank you for posting to Apple Support Communities.


We understand you're unable to log out of your Apple ID on your iPhone. If this is the case, check to make sure that Screen Time is not enabled as this would prevent you from logging out. You can check this at:


1. Settings

2. Screen Time


This article explains further information about Screen Time: Use Screen Time on your iPhone, iPad, or iPod touch - Apple Support


That should help.


Take care.

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Can’t log out of old email account on my phone

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