The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
My Ipad is stuck on the Apple screen. I researched how to fix it. Found that I need to restore it. Downloaded iTunes on my PC, and attempted the restore. The restore is interrupted with a "could not restore device" error code 9.
Is there anything else that I can do if i am attempting a system restore but keep getting error code 9, unable to restore? I tried different port on my PC, different cable, restarting it....
iPad Pro, iPadOS 16
You will find guidance for error #9 here:
You will find guidance for error #9 here:
iPad Pro wont go past Apple screen... Fails to restore
