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apple id disabled

Hello everyone

my name is muzammil

when i try to download app it says my apple id is disabled in app store and itunes

i cant change my region

i cant add payment method

i cant spend my apple id balance

i need solution please help

iPhone X, iOS 16

Posted on Jan 30, 2023 12:55 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 30, 2023 1:00 PM

Hello,


If you see a message saying "Your account has been disabled in the App Store and iTunes" or "You cannot login because your account has been locked", you must contact Apple for help. This is not something you can fix yourself. Apple provides this contact link for this specific issue --> Apple Support .


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Based on the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support



6 replies
Question marked as Top-ranking reply

Jan 30, 2023 1:00 PM in response to MuzamilHamid

Hello,


If you see a message saying "Your account has been disabled in the App Store and iTunes" or "You cannot login because your account has been locked", you must contact Apple for help. This is not something you can fix yourself. Apple provides this contact link for this specific issue --> Apple Support .


__

Based on the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support



Jan 30, 2023 1:01 PM in response to Limnos

i cant change my region


The article Change your Apple ID country or region - Apple Support describes how to change your Apple ID country or region, and the requirements and results of doing this.


Here are various issues and how to deal with them:


● Subscriptions

Make sure you have canceled all your subscriptions ( If you want to cancel a subscription from Apple - Apple Support ). Wait for any memberships, pre-orders, movie rentals, or season passes to complete. Items will still be active until their expiration date. You need to contact Apple and request any ongoing items you have be ended immediately if you do not want to wait until they expire naturally.


● Spend all your Apple ID balance

- One way to zero your balance is to add a credit or debt card as a payment method to your Apple ID and buy items just in excess of your remaining Apple ID balance. This will use up all the balance and any remainder will get charged to the card.

- Another way is to contact Apple and ask them to keep any remaining balance.


● Pending purchases and refunds

If you have pending purchases, or refunds in the process of being returned to you, you will have to wait until these clear.


● Unusual case where having a child on Family Sharing may have prevented changing countries --> https://discussions.apple.com/thread/253296611


For items where you need to contact Apple to resolve an issue:

Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world." Click here --> Contact Apple for support and service - Apple Support



apple id disabled

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