iPhone 11 - All Contacts Blocked

Both of my Aunts have iPhone 11’s. Over the last three months BOTH of them have every single contact in their contact list mysteriously show as blocked. I had to walk them through the laborious process of unblocking each contact. This morning I get a call from my Aunt in NY. She too shows me that every one of her contacts are blocked. One; HOW / WHY does this happen? Two; Is there an easier way to unblock 1000+ contacts without having to go into each contact record & manually unblock each one?

iPhone 11

Posted on Feb 1, 2023 9:13 AM

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Feb 1, 2023 11:21 AM in response to wwalk2000

I have never seen it either but two relatives with it suggested a common factor like an installed app.

It is possible that

Settings, General, transfer or reset iphone, Reset, Reset all settings

will delete them but it also messes up the home screens, ringtones, mail accounts, preferences etc and for once I am not going to test it on my phone!

With a simple Auntie's phone setup it may be worth a try but back the phone up first in case the mess is too big. Getting the phone back as it was would need to restore to factory and restore from backup on setup. That may take longer than 1000 taps on the phone app.

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iPhone 11 - All Contacts Blocked

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