Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple strong password didn’t save

Opened a new hotmail account 2 days ago and Apple offered me a strong password. It didn’t save and because this email is so new, Microsoft will not allow me to reset my password (I haven’t had a chance to use it yet). There is no contact for outlook customer service. Did I just fully lose that new email account because Apple didn’t save the password?

Posted on Feb 3, 2023 4:37 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 5, 2023 3:26 PM

Thanks. I’m using an iphone and I have icloud keychain and autofill passwords. I chose a preselected “strong password” from Apple’s suggestion and it did not save so now I have lost access to this account.

3 replies

Feb 5, 2023 3:45 PM in response to Punkrockprincess666

Hello Punkrockprincess666,


We understand. Try the steps here to see if they resolve the issue: Automatically fill in strong passwords on iPhone - Apple Support


"Automatically fill in strong passwords on iPhone

When you sign up for services on websites and in apps, you can let iPhone create strong passwords for many of your accounts.

iPhone stores the passwords in iCloud Keychain and fills them in for you automatically, so you don’t have to memorize them.

Note: Instead of requiring you to sign in with passwords, participating websites and apps support these alternatives:

Create a strong password for a new account

Depending on the website or app, creating a strong password and saving it to iCloud Keychain usually consists of steps similar to these.

  1. On the new account screen for the website or app, enter a new account name.
  2. For supported websites and apps, iPhone suggests a unique, complex password.
  3. Do one of the following:
    • Choose the suggested password: Tap Use Strong Password.
  • Edit the suggested password: Tap Other Options, tap Edit Strong Password, tap the password text field, then make your changes.
    • To copy the password so you can paste it into a Confirm Password field if asked, double-tap the password field, tap Select All, then tap Copy.
    • Get a different strong password: Tap Other Options, tap Edit Strong Password, then tap the suggested password.
    • Get a strong password consisting of only numbers and letters: Tap Other Options, then tap No Special Characters.
    • Get a strong password that’s easy to type: Tap Other Options, then tap Easy to Type.
    • Make up your own password: Tap Other Options, then tap Choose My Own Password.
  1. To later allow iPhone to automatically fill in the password for you, tap Yes when you’re asked if you want to save the password.

Note: In order for iPhone to create and store passwords, iCloud Keychain must be turned on. Go to Settings  > [your name] > iCloud > Passwords and Keychain.

Automatically fill in a saved password

Depending on the website or app, signing in with your saved password usually consists of steps similar to these.

  1. On the sign-in screen for the website or app, tap the account name field.
  2. Do one of the following:
    • Tap the account suggested at the bottom of the screen or near the top of the keyboard.
    • Tap the Password AutoFill button, tap Other Passwords, then tap an account.
  1. The password is filled in. To see the password, tap the Show Password Text button.

To enter an account or password that isn’t saved, tap the Keyboard button on the sign-in screen.

Prevent iPhone from automatically filling in passwords

Go to Settings  > Passwords > Password Options, then turn off AutoFill Passwords."


We hope this helps.


Cheers!


Feb 5, 2023 2:47 PM in response to Punkrockprincess666

Hello Punkrockprincess666,


Please check out the information outlined in the following link to ensure the correct process is being used to save and automatically fill in secure passwords, which may help: Tips for creating secure passwords on Mac


Tips for creating secure passwords on Mac

Create secure passwords

• Choose a password with eight characters or more and a mix of different character types.

• Don’t use names, words found in a dictionary, phone numbers, dates, or simple combinations of these.

• Avoid using a pattern of keyboard characters, such a series of keys in a straight or diagonal row.

• Use a sequence of random characters. Include a mix of upper and lowercase letters, numbers, punctuation marks, and (if the site or item allows it) characters typed while holding down the Option key.

• Use Password Assistant to help you choose a secure password. To open Password Assistant, click the Key button  next to the New Password field. As you enter a password, Password Assistant displays how secure the password is. 

The Password Assistant window showing options for creating a password.

Create easy-to-remember but secure passwords

• Start with a phrase, verse, or line from a song. Omit some letters, and transform others into numbers or punctuation marks that resemble the original character. You might want to insert additional punctuation and numbers too.

For example, the phrase “You will be welcomed” could be turned into “UW1llBvv3lc0meD;”.

And, of course, don’t use this password—everyone who reads this example will know it!

Add a password hint to help remind you of the password.

Use iCloud Keychain for website passwords

• When you need to create a new password for a website, Safari suggests a unique, hard-to-guess password and saves it in your iCloud Keychain. Safari fills it in automatically the next time you need to sign in to the website, so you don’t have to remember it or enter it on any of your devices. See Use iCloud Keychain to keep information secure.


Thank you.

Apple strong password didn’t save

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.