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mestrya Author

Level 1

4 points

Unable to login to Citrix Workspace

This is my personal MacBook Pro(13-inch, 2020, Two Thunderbolt 3 ports). I am receiving this message on my company citrix workspace page after entering my credentials. I am on macOS Ventura 13.2. having latest Citrix Workspace App installed.

I used Chrome(normal. incognito), Safari (normal, Private)& Workspace app for login but same message everywhere.

Tried creating new user but same message.

I asked my colleague to check on his personal mac and he's able to login to the urls without any issues. What else in the system I can check?

MacBook Pro

Posted on Feb 3, 2023 7:26 AM

Top-ranking reply

Grant Bennet-Alder

Level 10

133,273 points

Posted on Feb 3, 2023 8:06 AM

Citrix, especially set up in a corporate environment, is far too complex for the ordinary Mac Users here to debug.

Contact your company IT department or Citrix for assistance.

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Unable to login to Citrix Workspace

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