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Why can’t I activate my free 3 months Apple TV subscription?

iPad mini 6 Wi-Fi

Posted on Feb 3, 2023 7:53 AM

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Question marked as Top-ranking reply

Posted on Feb 3, 2023 9:42 AM

What purchase would make you eligible for a 3 months offer?

- The regular 7-day free trial is available to new subscribers.

- An extended 3-months free trial is available to new subscribers that buy a qualifying new Apple device. [1] [2] [3]

- Select partnering companies may also offer free Apple TV+ trials in combination with their products or services. They will have their own terms and conditions for the offer, and their own redeem procedure.

2 replies
Question marked as Top-ranking reply

Feb 3, 2023 9:42 AM in response to gabyghinsberg

What purchase would make you eligible for a 3 months offer?

- The regular 7-day free trial is available to new subscribers.

- An extended 3-months free trial is available to new subscribers that buy a qualifying new Apple device. [1] [2] [3]

- Select partnering companies may also offer free Apple TV+ trials in combination with their products or services. They will have their own terms and conditions for the offer, and their own redeem procedure.

Feb 3, 2023 9:37 AM in response to gabyghinsberg

The 3 month offer is valid when purchasing any new Mac, iPhone, iPad, Apple TV. You would then go into the TV app after you have signed in to see a banner where you can accept it (within 90 days of device activation).


The times where you wouldn't be able to do it would be if you had previously subscribed to Apple TV Plus, or were in a family sharing group where someone else had used it.


If you have verified that and have not been able to claim then contact Apple.

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