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Level 1

4 points

Not Connected

Get "Not Connected" message after switching internet provider, Spectrum to Verizon 5G.

Apple TV HD, 16

Posted on Feb 5, 2023 7:43 PM

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Community+ 2024

Level 10

143,058 points

Posted on Feb 6, 2023 1:27 AM

Try: If your Apple TV can't connect to Wi-Fi - Apple Support
Try the ‘Other…’ option instead of selecting a listed discovered network. Especially if the password has been changed.
For Apple TV (4th generation or earlier), verify that the router or access point isn’t set to use WPA3, as only device models from ~2018 or later support that. Instead use ‘WPA2/WPA3 Transitional’.

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