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Payment ganceled problem

Dear Apple Support Team,


I hope this email finds you well. My name is Hicran , and I am writing to request a refund for an App Store purchase I made.


I recently downloaded an application on the App Store, and after using it for a limited time, the app required payment to continue using it. However, I was not satisfied with the app and would like to request a refund.


The details of the transaction are as follows:


Name of the app: instant heart rate : HR monitor or name Heart rate Free

Date of Purchase: I don't remember the download date (( but the free version ends on February 5th

Amount Charged: 59.99 usd

I would appreciate if you could process a refund for me as soon as possible. If there is any additional information you need from me, please let me know.


Thank you for your time and assistance in this matter.


Best regards,

Hicran

Posted on Feb 5, 2023 11:06 PM

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Question marked as Best reply

Posted on Feb 5, 2023 11:18 PM

Hello!

Follow this: Request a refund for apps or content that you bought from Apple - Apple Support

And this: If you want to cancel a subscription from Apple - Apple Support

If the refund is approved, it should take up to 30 days to receive it.

Have a nice day!

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Payment ganceled problem

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