my iPhone 12 cannot connect to wi-fi

Hi there wphayes,

Thank you for posting to Apple Support Communities.

We understand that your Wi-Fi is grayed out. It's some great troubleshooting that you have done. Is the iPhone updated to the latest version of iOS? You can check at Settings > General > Software Update

If you need to update and are not able to over cellular, you can use iTunes or Finder on a PC or Mac to do so: Update your iPhone or iPad - Apple Support

If you do need to update, we encourage you to make sure you have a recent backup: How to back up your iPhone, iPad, and iPod touch - Apple Support

If your iPhone is updated and you're still having an issue, we recommend checking with your local Apple Authorized Service Provider or Apple Store. You can locate them here: https://locate.apple.com/

That should help.

Take care.

Hi wphayes,

Thanks for providing us that update. Best of luck!

Have a wonderful rest of your day.

Best regards.