Apple Macbook pro a1286 utility menu window missing
Apple Macbook pro a1286 utility menu window missing. Usually I use commands CMD + R or Option+CMD+R to recover the PC, after feed the wifi info this starts to download info as it should be, download completed, Apple logo appears, shutdown the screen, but after that just blank screen is showed, NO utility menu window as it should appear to continue with the OS recovery. I made all the available tests, I runned the Apple hardware scanner 3 times, the answer is that all the components are good, no issues at all, but still I don't the utility menu window which is the way to recover the OS. I did easy in other simmilar PC's without issues, but this one is difficult. Any help will be appreciated. Thank you.
MacBook Pro 15″, macOS 10.13