iPad w/o home button. how long do i hold the top button for?
i pressed the top volume then bottom and hold the top button for 5 minutes and the iPad still did not restart
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
i pressed the top volume then bottom and hold the top button for 5 minutes and the iPad still did not restart
Presumably your iPad indicates that it must be restored:
If you see the Restore screen on your iPhone, iPad, or iPod touch - Apple Support
The potential reasons for a restore being necessary are many - but are often because something has unexpectedly caused a corruption of the installed Operating System. Perhaps the iPad failed to cleanly shut-down, or an a system software update failed to properly install. Unless you can associate an “event” with the failure, the trigger may never be known.
These support pages outline the available methods to restore an iPad - either from a backup, or to Factory Settings:
Restore your iPhone, iPad or iPod touch from a backup – Apple Support
Restore your iPhone, iPad or iPod to factory settings – Apple Support
Restore all content to iPad from a backup - Apple Support
You’ll need access to either a Windows PC (with iTunes for Windows installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).
Download and use iTunes for Windows – Apple Support
Update to the latest version of iTunes – Apple Support
Use of a PC or Mac computer is unavoidable. If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store or Apple Authorised Service Provider (AASP) will be delighted to assist.
Presumably your iPad indicates that it must be restored:
If you see the Restore screen on your iPhone, iPad, or iPod touch - Apple Support
The potential reasons for a restore being necessary are many - but are often because something has unexpectedly caused a corruption of the installed Operating System. Perhaps the iPad failed to cleanly shut-down, or an a system software update failed to properly install. Unless you can associate an “event” with the failure, the trigger may never be known.
These support pages outline the available methods to restore an iPad - either from a backup, or to Factory Settings:
Restore your iPhone, iPad or iPod touch from a backup – Apple Support
Restore your iPhone, iPad or iPod to factory settings – Apple Support
Restore all content to iPad from a backup - Apple Support
You’ll need access to either a Windows PC (with iTunes for Windows installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).
Download and use iTunes for Windows – Apple Support
Update to the latest version of iTunes – Apple Support
Use of a PC or Mac computer is unavoidable. If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store or Apple Authorised Service Provider (AASP) will be delighted to assist.
iPad w/o home button. how long do i hold the top button for?