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iPad w/o home button. how long do i hold the top button for?

i pressed the top volume then bottom and hold the top button for 5 minutes and the iPad still did not restart

Posted on Feb 7, 2023 6:58 AM

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Question marked as Top-ranking reply

Posted on Feb 7, 2023 7:19 AM

Presumably your iPad indicates that it must be restored:

If you see the Restore screen on your iPhone, iPad, or iPod touch - Apple Support


The potential reasons for a restore being necessary are many - but are often because something has unexpectedly caused a corruption of the installed Operating System. Perhaps the iPad failed to cleanly shut-down, or an a system software update failed to properly install. Unless you can associate an “event” with the failure, the trigger may never be known.


These support pages outline the available methods to restore an iPad - either from a backup, or to Factory Settings:

Restore your iPhone, iPad or iPod touch from a backup – Apple Support

Restore your iPhone, iPad or iPod to factory settings – Apple Support

Restore all content to iPad from a backup - Apple Support


You’ll need access to either a Windows PC (with iTunes for Windows installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support


Use of a PC or Mac computer is unavoidable. If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store or Apple Authorised Service Provider (AASP) will be delighted to assist.

Genius Bar Reservation and Apple Support Options - Apple

1 reply
Question marked as Top-ranking reply

Feb 7, 2023 7:19 AM in response to mkeller87

Presumably your iPad indicates that it must be restored:

If you see the Restore screen on your iPhone, iPad, or iPod touch - Apple Support


The potential reasons for a restore being necessary are many - but are often because something has unexpectedly caused a corruption of the installed Operating System. Perhaps the iPad failed to cleanly shut-down, or an a system software update failed to properly install. Unless you can associate an “event” with the failure, the trigger may never be known.


These support pages outline the available methods to restore an iPad - either from a backup, or to Factory Settings:

Restore your iPhone, iPad or iPod touch from a backup – Apple Support

Restore your iPhone, iPad or iPod to factory settings – Apple Support

Restore all content to iPad from a backup - Apple Support


You’ll need access to either a Windows PC (with iTunes for Windows installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support


Use of a PC or Mac computer is unavoidable. If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store or Apple Authorised Service Provider (AASP) will be delighted to assist.

Genius Bar Reservation and Apple Support Options - Apple

iPad w/o home button. how long do i hold the top button for?

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