Can't disable passcode on Ipad

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Level 1

4 points

Can't disable passcode on Ipad

I have an ipad 6th gen (wifi only model) running IOS 15.7. The ipad doesn't leave the house and I want to turn off the passcode. When I go to Touch ID & Passcode, enter Passcode to access, then go to Turn Passcode Off > Turn Off, it still requires Passcode on next startup. Ipad is not connected to wifi or bluetooth. No email is installed or running. Require Passcode in Touch ID section still shows time limit set, not greyed out or unavailable. Any thoughts?

iPad (6th gen) WiFi

Posted on Feb 9, 2023 12:39 PM

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Answer 1

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dba4951 Author

Level 1

4 points

Feb 9, 2023 2:09 PM in response to dba4951

SOLVED: Ipad needs connection to internet via either wifi or (in my case) a hardwired connection via lightning cable and ethernet to access Apple account. Ipad brings up currently open Apple account, enter your password, and proceed through turning off passcode.

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Answer 2

Feb 9, 2023 12:43 PM in response to dba4951

If you use Touch ID you must have a passcode. You’d have to turn off Touch ID as well in order to turn off the passcode.

If it’s already off, then the only other thing I can think of would be if you had a device management profile installed on it.

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Answer 3

dba4951 Author

Level 1

4 points

Feb 9, 2023 1:01 PM in response to stevejobsfan0123

Yes, I know and entered the correct passcode. I don't use Touch ID. I don't know what a device management profile is.

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Can't disable passcode on Ipad

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