You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

jim1162 Author

Level 1

13 points

I have a 2019 MacBook Pro intel silicon. After installing Ventura OS the apple Mail App crashes after 2 sec. Why? What is the Fix?

Where is the New Ventura Version to Make this work?

Posted on Feb 9, 2023 11:25 PM

Top-ranking reply

PRP_53

Level 10

92,497 points

Posted on Feb 10, 2023 2:51 AM

Part 1 of 2

With the Mail Application close

Hold the SHIFT key and launch the application is a Safe Launch mode

Does it open and stay open ?

If not >>

1 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.

2 - Safe Mode will also eliminate Third Party Software, extensions and drivers from loading. It will only load the Minimum amount of Core Apple Processes to allow the the computer to function at a reduced Level of Performance

3 - Does the issue present in this mode ?

4 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.

5 - Still issues, post back a reply for additional suggestions

Part 2 of 2

The latest stable version of Ventura was released Jan 23, 2023 and is version 13.2

Suggest for keeping the computer up to date are within the below links

Keep your Mac up to date - Apple Support (CA)

About the security content of macOS Ventura 13.2 - Apple Support

View in context

I have a 2019 MacBook Pro intel silicon. After installing Ventura OS the apple Mail App crashes after 2 sec. Why? What is the Fix?

Similar questions