Why is my phone want let me play my game

Game

iPhone XR, iOS 16

Posted on Feb 10, 2023 2:33 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 12, 2023 1:15 PM

Hello shenika96,


Welcome to Apple Support Communities. 


We understand that you are not able to play a game. We are happy to help.


What is the exact error message you receive, if any? We recommend trying the steps here: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support

  1. Close and reopen the app
  2. Restart your device
  3. Check for updates
  4. Delete the app, then redownload it


If it’s still not allowing you to play the game, refer to this section:

"Get more help


If no resolution, we recommend contact the developer of the app using the steps here: How to contact an app developer - Apple Support

"Contact the developer of an iOS, iPadOS, or watchOS app

  1. Open the App Store on your iPhone or iPad.
  2. Search for the app, then tap it. If you can't find it, tap the account button  or your photo at the top of the screen, tap Purchased, tap "Not on this [device]," then tap the app.
  3. The app's product page appears. Scroll to the Ratings & Reviews section, then tap App Support. If you don't see App Support, make sure that you're signed in with the correct Apple ID."


Let us know if you have further questions.


Take care.

1 reply
Question marked as Top-ranking reply

Feb 12, 2023 1:15 PM in response to shenika96

Hello shenika96,


Welcome to Apple Support Communities. 


We understand that you are not able to play a game. We are happy to help.


What is the exact error message you receive, if any? We recommend trying the steps here: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support

  1. Close and reopen the app
  2. Restart your device
  3. Check for updates
  4. Delete the app, then redownload it


If it’s still not allowing you to play the game, refer to this section:

"Get more help


If no resolution, we recommend contact the developer of the app using the steps here: How to contact an app developer - Apple Support

"Contact the developer of an iOS, iPadOS, or watchOS app

  1. Open the App Store on your iPhone or iPad.
  2. Search for the app, then tap it. If you can't find it, tap the account button  or your photo at the top of the screen, tap Purchased, tap "Not on this [device]," then tap the app.
  3. The app's product page appears. Scroll to the Ratings & Reviews section, then tap App Support. If you don't see App Support, make sure that you're signed in with the correct Apple ID."


Let us know if you have further questions.


Take care.

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Why is my phone want let me play my game

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