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LGhair Author

Level 1

4 points

Green Line on iPhone X

I have a case that surrounds my phone last night it fell and a green line appeared on the screen. I have updated software, rebooted and still have the screen. Should I have it checked by apple?

Posted on Feb 10, 2023 7:30 AM

Top-ranking reply

ProustGiulio

Level 10

208,596 points

Posted on Feb 10, 2023 7:37 AM

Yes, that's your best bet, also because we, just users like you, cannot diagnose that issue remotely, sorry.

I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio

(*) You can do it:

Online:--> Genius Bar Reservation and Apple Support Options - Apple;
Contacting a local Apple Store or AASP among the list provided above;
Using the "Apple Store" app, available and downloadable from AppStore.

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Green Line on iPhone X

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