Hi Motz_79,
Thanks for reaching out to Apple Support Communities.
It sounds like you’re having an issue with the sound of notification alerts on your iPhone.
We’re happy to assist.
Based on your original post, we recommend you check out the link below.
If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support
Next, we’d like to show you how to perform the recommended troubleshooting steps via the link above. Please click to open the link, then read through the steps in the section below.
1) If your device has a Ring/Silent switch, move the switch forward—toward the device's display—so that orange isn't showing. If you're using an iPad, you can also swipe down from the top-right corner to open Control Center and make sure that Silent Mode is off.
2) Open Settings > Focus > Do Not Disturb and make sure that Do Not Disturb is off.
If you want to try more steps on your own
If you prefer, here are some more steps you can try on your own. After following these steps, you might still need to contact Apple Support to discuss service options.
1) Remove all screen protectors, films, or cases from your device.
2) Check the speaker opening to see if it's blocked or dirty. On iPhone only, make sure that the receiver isn't blocked or dirty.
3) If necessary, clean the speaker or receiver opening with a small, soft-bristled brush. Make sure that the brush is clean and dry.
4) Go to Settings > Sounds (or Settings > Sounds & Haptics), and drag the Ringer and Alerts slider back and forth a few times. If you don't hear any sound, or if your speaker button on the Ringer and Alerts slider is dimmed, your speaker might need service.
5) If you hear sound, try making a call with your iPhone and turn on speakerphone. On iPad or iPod touch, make a FaceTime call. If you still can't hear, or hear static or crackling, then your network or reception could be the issue. Try to call again later, or from a different location.
We're recommending the steps above because they directly address the issue you initially posted about: you're having sound issues on your iPhone 13 mini.
If you’re still experiencing the same issue, then we recommend that you try the steps here: Restart your iPhone - Apple Support
While a restart can seem unimportant, it can actually resolve many minor issues with the device.
Please let us know the outcome after giving the above steps a try.
Cheers!
