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niloofar84 Author

Level 1

4 points

iPhone 13 Mini - videocalls - speaking audio problems

When making videocalls on WhatsApp, others complain that the audio cuts out intermittently; they see my mouth moving but no sound comes through.

This has been an issue since I first bought the iPhone.

After 4 appointment, Apple have not found the problem with the microphone despite clear evidence to the contrary and I have followed all trouble shooting (reinstalling phone from factory settings, removing apps).

Any others with this problem?

iPhone 13 Mini

Posted on Feb 12, 2023 1:43 PM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

413,518 points

Posted on Feb 13, 2023 4:27 AM

WhatsApp is not an Apple product. Contact the app developer here --> App Support or WhatsApp FAQ Or Restoring your chat history - WhatsApp FAQ or Contact WhatsApp

WhatsApp Business is not an Apple product. Contact the app developer here --> Developer Website or App Support or WhatsApp business products - WhatsApp FAQ

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iPhone 13 Mini - videocalls - speaking audio problems

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