WeatherChannel App will not send me a reset-link to my email when it says it does. I am unable to reset my password.

THIS WORKED‼️

in my frustration, I just decided to sign up again as if I was a new member. Believe it or not when I did and assign myself a password, the app registered that I am a premium pro member!

it won’t work for me too !!!!!

send a text to the weather channel from the app. They note that it may take 90 days for them to respond because of some many people asking them questions. !!!! OUTRAGEOUS.

shilsdo wrote:

When I open the WeatheChannel app, It does not show me to be a premium member subscriber. I have tried to login with no success and the reset password option has not sent me any emails, as it said it would. Please help me understand how to sign-in, and stay signed-in to my Weather Channel App as a Premium Subscriber?

-Sean

check your junk folder, double check you're using the correct email. still have problems talk to weather channel support.

FOUND THIS :

Note —> it sure looks like if you bought a new phone, you gotta get a new premium package!

My Premium doesn’t work / is activated only on one device. Why?

 Michaela

• 5 months ago Updated

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It can be possible that there is no active subscription associated with your account. So we would ask you to check these steps:

Is the device you purchased your Premium service with connected to your account? If you can see "Sign off account" under the ‘Account’ option then you are connected. 

1. If not, please connect the device to your account to save and transfer your purchased subscription. You can now enable Premium in additional apps (MeteoEarth or AlertsPro) and on multiple devices by: selecting a premium feature, tapping on the “Restore Premium” button and adding your account credentials.
2. If yes, please disconnect the device from your account (via the option “Sign off account”) then restart your device and register again (via the option “Sign in account”).
3. If none of the previous steps work please send the invoice of your in-app purchase to our support team. Alternatively you can also provide us with a screenshot of the purchase history, which indicates the premium purchase.