AppStore/Payment

So I am trying to load money on my account but if I do so it says „account not in this store“.I am in Belgium but is says I have to change it to the finish store but I don’t have the right card for that.How do I fix this?

Posted on Feb 14, 2023 8:50 AM

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Question marked as Top-ranking reply

Posted on Feb 14, 2023 8:51 AM

Hello,


This may be a region setting issue and not an actual change in country unless you truly went through all the steps necessary do that (and will have to reverse them to change back). This can sometimes happen if you find a link on the web that points to an app or a media item in another country's iTunes Store. Here's how you can correct this:


Sign out of the iTunes Store [ Sign in with your Apple ID - Apple Support ] and sign in again to get the iTunes Store region to match the region to which your Apple ID country is set, as described in this post: apple id is only valid in us store - Apple Community


1. Go to: Settings > Account > Media & Purchases > View Account > Country/Region

2. Make sure it is set to your normal country.

3. In the "Media & Purchases" menu, sign out and then sign in again.


The above is a simplified version of that in the support document 'Change your Apple ID country or region' ( Change your Apple ID country or region - Apple Support ) except you shouldn't need to do the extra steps involved as when you have done a true country change.


1 reply
Question marked as Top-ranking reply

Feb 14, 2023 8:51 AM in response to Marcelo6o6

Hello,


This may be a region setting issue and not an actual change in country unless you truly went through all the steps necessary do that (and will have to reverse them to change back). This can sometimes happen if you find a link on the web that points to an app or a media item in another country's iTunes Store. Here's how you can correct this:


Sign out of the iTunes Store [ Sign in with your Apple ID - Apple Support ] and sign in again to get the iTunes Store region to match the region to which your Apple ID country is set, as described in this post: apple id is only valid in us store - Apple Community


1. Go to: Settings > Account > Media & Purchases > View Account > Country/Region

2. Make sure it is set to your normal country.

3. In the "Media & Purchases" menu, sign out and then sign in again.


The above is a simplified version of that in the support document 'Change your Apple ID country or region' ( Change your Apple ID country or region - Apple Support ) except you shouldn't need to do the extra steps involved as when you have done a true country change.


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AppStore/Payment

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