iPhone XR sim tray
Can’t get the SIM card tray open. The key’s just keep bending. Now there’s a sim failure msg.
iPhone XR, iOS 16
User profile for user:
Eric_G1
User level:
Community Specialist
Hello Lizbetetc,
This page can help out with removing the SIM card from the iPhone: Remove or switch the SIM card in your iPhone - Apple Support
To pop open the SIM tray, insert a paper clip or a SIM-eject tool into the hole beside the tray. Push in, towards your iPhone, but don’t force it. If you're having difficulty ejecting the SIM tray, take your device to your carrier or an Apple Store for help.
After you remove your SIM card from the tray, notice the notch in one corner of the new SIM card. Place the new SIM card into the tray — it will fit only one way, because of the notch. Then insert the tray into the device completely and in the same orientation that you removed it. The tray also fits only one way.
As the page helps to note, if you have issues ejecting the SIM tray you may also take the device to an Apple Store or your carrier for assistance. This page can help with locating any nearby Apple Stores/Apple Authorized Service Providers: Choose country or region - Apple
Cheers.