Logitech Spotlight does not work with Ventura

Logitech Spotlight presentation clicker does not work with Ventura. The next and previous slide buttons don't give any response. Running the device under Monterey runs smoothly. I believe that the bluetooth connection is the issue. If you connect the Spotlight to a Monterey mac it is recognised as a keyboard, if you connect it to Ventura it is recognised as a mouse - and the imitation of pressing the arrow right and arrow left buttons does not occur.

MacBook Pro Apple Silicon 2023

Posted on Feb 15, 2023 4:23 AM

Reply
Question marked as Apple recommended

You might want to ask Logitech about Ventura compatibility.

https://support.logi.com/hc/en-us

Posted on Feb 15, 2023 4:29 AM

34 replies

Apr 8, 2023 5:50 AM in response to Signe Maten

I can get it to work connecting with the dongle but not BlueTooth. What is the point of a $100 BlueTooth pointer (that Apple recommends) that will not connect via BlueTooth? This is especially true on those MacBook Pros like mine (16" MBP i9 (2019) running Ventura 13.2.1) with only USB-c/Thunderbolt ports with a dongle that is USB-a. It seems to me that this is a BlueTooth connectivity problem either on the Apple end or the Logitech end (possibly both too, I suppose). There has to be a better solution than use the dongle or have a paperweight.

Apr 9, 2023 7:44 AM in response to professor_jwroberts

Bluetooth issues are usually resolved by removing the Logitech Spotlight entry in: Apple Menu > System Settings > Bluetooth, then reconnecting again.


The technically better connection is using Wireless with the USB Dongle fitted to the computer.

Bluetooth range is 10 meters, Wireless range is 30 meters.


We would never use Spotlight with Bluetooth.


I also use a MacBook Pro (13" 2017) running Monterey and Ventura and have never had connection issues with the wireless connection to Spotlight. We present to small groups in training situations, to several hundred at conferences. We must have a reliable remote control system and the Logitech Spotlight is the best remote we have ever used.


Connecting the wireless receiver is not an issue using the Apple USB-C to USB adapter:



Good luck

Apr 19, 2023 4:50 AM in response to Signe Maten

I had this issue for months...Just figured out a way to make it work after reading some posts here ...


Basically, you are going to delete and add back LogiPresentation app in System Settings under 2 different locations and add them back.


Assuming you have the latest version of the app installed (at this time it is 2.00.43), try this. You can also run the LogiPresentation Uninstaller in Applications > Utilities but it may not delete everything in the Settings.


Find the LogiPresentation App. In Applications, an alias for Logitech Presentation is present. Select that, right click and choose show original.


LogiPresenation is found in HD>Library>Application Support>Logitech>LogiPresentation>


You can download the latest installer here.


Go to System Settings>Privacy & Security>Accessibility and select LogiPresentation (if it is there) and click on - to delete it. Then, click on + and add it back. You will navigate to where the app is located to add it back

9it may work just using the alias). Make sure the toggle is on.


If you need to, you can also go to System Settings>Privacy & Security>Bluetooth and select LogiPresentation (if it is there) and click on - to delete it. Then, click on + and add it back.


Run LogiPresentation and connect the Spotlight device to the computer via proper cables and use the dongle to connect.


You may get warning asking you if LogiPresentation can use Bluetooth. Accept.


Should work.


Jun 2, 2023 12:07 AM in response to Signe Maten

Hi! Had this problem for weeks since buying new macbook pro. On old one everything worked. Was in contact with logitech support for weeks, all they asked was install/reinstall, give permissions. None worked. Even bought second presenter to check if old one is broken.


But i found this and all functions works (not thanks to logitech support):


-in accessibility tab: You have to REMOVE logipresentation

-then add with '+' find logipresentation in aps folder - but DO NOT ADD THIS ONE

-right click on logipresentation, 'show in finder', then right click on it again, 'show original'

-add this one


then all functions works, both with dongle and bluetooth.


cheers


Jun 5, 2023 7:28 AM in response to RedJackPL

I'm glad to hear there is a solution but I got a little lost at the end of your instructions. May I ask that you give more detail on the "Show Original" part? I can find the item I would like to add and when I right-click on it I can see the "Show in Finder" - The next part is unclear. Do I right-click the exact same icon I right-clicked the first time? or the new icon that has just popped up in the new finder window that has opened? I have tried both ways and I do not see any option to "Show Original" I would really appreciate a speedy reply as I am facilitating in the morning and this would make a nice difference to the event! Thank you.

Logitech Spotlight does not work with Ventura

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.